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Toyota Northwest Edmonton
- Car Dealers
- Edmonton, AB
About this business
Location details
14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"I am beyond excited to give this RAVE review to Toyota..." I am beyond excited to give this RAVE review to Toyota Northwest Edmonton . A couple years ago, I had an experience that wasn't great, but I stuck around to see if the issue would be rectified. It WAS!!!!!! Luke came across my issue and called me right away personally and was very sorry about my experience. He, literally, went above and beyond to fix things. Like, WAY ABOVE!!!! (my truck had one issue that I wanted fixed which did get fixed, but then Luke went the e... read more
Business response:
Hi, April, thanks for taking the time to leave a review! We prioritize customer service and we're glad your experience with Luke and the team at Toyota Northwest Edmonton exceeded your expectations. We hope to see you back soon! - The Toyota Northwest Edmonton Team
"Excellent customer service experience with Aidan and..." Excellent customer service experience with Aidan and Jordy. They made the buying experience easy and addressed all of my concerns. Proud to be part of the Toyota family!
Business response:
Hi, Erik! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team
"Excellent service as soon as I walked Into the..." Excellent service as soon as I walked Into the dealership! Jordy Lee went out of his way to ensure that I received the perfect vehicle. Jordy was very knowledgeable and I highly recommend him when shopping for your new ride! Love my new Highlander - thanks Toyota
Business response:
Hi, Sarah! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team
"Chukwuka was very helpful and knowledgeable about the..." Chukwuka was very helpful and knowledgeable about the products. I would recommend him to any customer needing help at the dearlership. Great dealership as well.
Business response:
Thanks for the glowing review, Jeremie! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team
"Very helpful and knowledgeable staff. Special thanks to..." Very helpful and knowledgeable staff. Special thanks to Jordy Lee. Really happy with my truck, hope to receive the same level of customers service in the future.
Business response:
Hi, AG! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team
"Few weeks ago, I left a terrible review about the..." Few weeks ago, I left a terrible review about the referral cheque that I didn’t receive and a manager named Damien reached out to me and was able to get the cheque issued. After all, they do care about their customers and they make sure that their customers are happy. Thank you Damien for helping me resolve this issue.
Business response:
Thanks, Johngerard, for the review! It's wonderful to hear that you had such a pleasant vehicle buying experience. Congratulations on your new ride - enjoy it! We can't wait to see you back for your first service. -The Toyota Northwest Edmonton Team
"Haneen halabi the service manager really goes above and..." Haneen halabi the service manager really goes above and beyond for customers she is very helpful and informative when I bring in my vehicle 10/10 service !
Business response:
Thanks, Fatehia, for the review! We're thrilled to hear that Haneen and the rest of our team made your experience with our service center a smooth, seamless and enjoyable one. We can't wait to see you back for your next service! -The Toyota Northwest Edmonton Team
"We purchased a vehicle from Toyota Northwest recently and..." We purchased a vehicle from Toyota Northwest recently and we were pleasantly surprised by the good customer service we received from them. A special mention goes out to Hannah Wish in the finance department, she was extremely helpful and knowledgable of the available products at our disposable. We were able to make an informed decision as to what suited our needs best, because she took the time to make sure we would be happy with our final decision it made our pu... read more
"Originally I left a less than favorable review. I now..." Originally I left a less than favorable review. I now have had a change of heart. I was contacted by Luke and felt like he really did care about my issues. I am happy to move forward and look forward to a new and improved relationship with Northwest Edmonton Toyota.
Business response:
Thanks, Aprilhecht, for the review! We take customer concerns into consideration and pride ourselves in providing a top notch experience for all of our customers. We look forward to seeing you back! -The Toyota Northwest Edmonton Team
Frequently asked questions about Toyota Northwest Edmonton
How is Toyota Northwest Edmonton rated?
Toyota Northwest Edmonton has a 4.7 star rating with 10,143 reviews.
When is Toyota Northwest Edmonton open?
Toyota Northwest Edmonton is closed now. It will open tomorrow at 9:00 a.m.