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Tru by Hilton Wichita Northeast
- Hotels
- Wichita, KS
About this business
Keeping the family entertained is a breeze with Exploration Place, Sedgwick County Zoo, and Tanganyika Wildlife Park just a short drive away. For a touch of culture, visit the Century II Performing Arts & Convention Center. Enjoy complimentary WiFi, printing, and a daily 'build your own' breakfast during your stay. Plus, our 24/7 market has all your last-minute needs covered.
Location details
1236 N Greenwich Rd, Wichita, KS, 67206, United States
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Poor check-in & dirty floor but great sleep. Good & bad. Front desk was vacant when I arrived. Floor in my room was filthy (socks may not recover; see picture). Bed was great though, and climate control was perfect. Quiet, good night’s sleep.
Business response:
Dear Rodger, While I am delighted to hear you had a great night's sleep, I am concerned about the cleanliness of your room. I will address these concerns as we do not want our guests to have this type of experience, that is not what we are about. I appreciate you taking the time to provide your valuable feedback and take this matter seriously. Thank you for choosing us!
Loved how it was located near fun activities. Questioned why in my 3 night stay, my room was never cleaned--bed never made, no fresh towels or new toilet paper rolls.
Business response:
We are glad to hear you enjoyed your stay; and it sounds like we dropped the ball in communicating to you about our service agreement updates. We do not provide stayover service during this time, however we do exchange new linen and give you a bag to take out trash. Then pick up outside your room for you. I am so terribly sorry this information was not relayed to you so that we could take care of you as best we could. I will be sure to relay this information to the team so that they can better inform our future guests
Business response:
Thank you for choosing us!
Business response:
Thank you for choosing us!
A bit cramped Very nice clean place. Staff was friendly and it has a nice vibe. Great location! Only disappointed in the size of the room, a bit crammed together.
Business response:
Thank you for choosing us!
Near every thing I wanted. Near every thing I wanted.
Business response:
Thank you for choosing us!
Business response:
Thank you for choosing us!
Very nice and clean. The lobby had great activities. Easy parking
Business response:
Thank you for choosing us!
Pleasant. Not complaints. Overall please with my stay
Business response:
Thank you for choosing us!
Frequently asked questions about Tru by Hilton Wichita Northeast
How is Tru by Hilton Wichita Northeast rated?
Tru by Hilton Wichita Northeast has a 4.5 star rating with 1,094 reviews.
When is Tru by Hilton Wichita Northeast open?
Tru by Hilton Wichita Northeast is open now. It is open 24/7.