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Tulip Cremation
- Funeral Services & Cemeteries
- Portland, OR
About this business
Location details
6705 SE 14th Ave, Portland, OR, 97202, United States
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They helped and guided us through the process, which was a lot of help while we were grieving and going through the loss of our son
Business response:
Thank you for trusting us to guide you through this process, Jenifer. We are honored to have served your family and glad we could offer kind and compassionate services during this difficult time. Take care.
Very compassionate and flexible staff who guided us gently through the process… clear transparent pricing
Business response:
Thank you for trusting us and for taking the time to leave this lovely review. We are glad that we were able to offer you the services you needed at a fair price. Take care.
Prompt and easily available for questions. No problems.
Business response:
Thank you for trusting us to guide you through this process, Currie. We are honored to have served your family and glad we could offer kind and compassionate services during this difficult time. Take care.
Our representative was gracious, informative and answered all my concerns and questions.
Business response:
Thank you for trusting us to guide you through this process, Casarez. We are honored to have served your family and glad we could offer kind and compassionate services during this difficult time. Take care.
In the process of all the ones we had to deal with you were the best.
Business response:
Hi, Harris. Thanks for taking the time to share your experience. We truly appreciate it.
You guys did very good job on my sister cremation thank you 🙏 so much for helped me out
Business response:
Thank you for trusting us to care for your sister and for taking the time to share your experience with us, Factor. We're honored to have served your family. If you ever need anything at all, please know that we're here for you. Take care.
The gentleman that picked up my husband’s body was extremely courteous and careful. He respected both the remains and my feelings in the process of removing him from our home. I would like you to personally thank him for me. Also, his cremation went without problems or issues. I will certainly use you services again Jen it is my turn. Thank you very much for fine service.
Business response:
Hi, Donnelly. Thanks for taking the time to share your experience. We truly appreciate it.
DO NOT RECOMMEND. The worst customer service experience I’ve ever had. Tulip’s communication and service were beyond subpar. It took over 8 hours and numerous phone calls for them arrive. Each time I called their 800 number I spoke to a new person and received a different story - they would arrive by 2 & notify us before they came or the nurse hadn’t called in the death report or they never received a service request. The last call stated they had already picked up but could not reach our family or the community where my lov... read more
Business response:
Hello Verotsky -- We understand how critical clear communication and timely service are during such a difficult time, and we are truly disappointed that we fell short of your expectations. Your feedback highlights significant issues that will be addressed, and we appreciate you bringing them to our attention. We are actively working to improve our processes to ensure that this does not happen again. Thank you for your understanding and for giving us the opportunity to learn from your experience.
I purchased what I thought was just a cremation package but ended up with a life insurance policy instead. Very frustrated with the online signup process. Be sure to call and talk to someone before paying. I think Tulip really sells life insurance
Frequently asked questions about Tulip Cremation
How is Tulip Cremation rated?
Tulip Cremation has a 4 star rating with 64 reviews.
When is Tulip Cremation open?
Tulip Cremation is open now. It is open 24/7.