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Universal Windows Direct of Louisville
- Windows Installation
- Louisville, KY
About this business
Location details
3865 Produce Rd, #207, Louisville, KY, 40218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Great experience
Business response:
Hi, Robert. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
The entire experience was a pleasure. My sales rep, Brandon, was very knowledgeable and thorough. The total cost was extremely fair compared to other quotes I had reviewed. My windows were made to order and once they were completed (~6 weeks), I was promptly notified to setup the install, which I was able to have done a couple of days later. The install only took about 4 hours and my installers were very professional.
Business response:
Hello, Eric! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Brandon provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J
GREAT LOOKING WNDOWS AND DOORS
Business response:
Hi Cheryl, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^J
Getting anyone to answer the phone after the deal was signed was like pulling teeth. I would have to call like 25 times to get an answer from someone which is extremely unnerving after signing and paying for a $10,000+ deal.
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right!
Frequently asked questions about Universal Windows Direct of Louisville
How is Universal Windows Direct of Louisville rated?
Universal Windows Direct of Louisville has a 4.1 star rating with 565 reviews.
When is Universal Windows Direct of Louisville open?
Universal Windows Direct of Louisville is closed now. It will open at 8:00 a.m.