This profile has been claimed by the business owner or representative.
Universal Windows Direct of Louisville
- Windows Installation
- Louisville, KY
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3865 Produce Rd, #207, Louisville, KY, 40218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Getting anyone to answer the phone after the deal was signed was like pulling teeth. I would have to call like 25 times to get an answer from someone which is extremely unnerving after signing and paying for a $10,000+ deal.
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right!
I hesitated at first. Always chose the local guy to do a more personal job. But met with the salesman, who was very good at his job to spark an interest in me. I spoke with several people after to seal the deal. I'm really glad i did. Absolutely top notch. price was fair, with a lifetime warranty on windows that look great and are solid. Great organization. You'll be glad you chose them.
Business response:
Hello, Donald. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
Highly recommend
Business response:
Karen, we truly appreciate you choosing Universal Windows Direct for your home-improvement needs. We truly value your recommendation of our services to others and appreciate you advocating for our high-quality services!^J
Frequently asked questions about Universal Windows Direct of Louisville
How is Universal Windows Direct of Louisville rated?
Universal Windows Direct of Louisville has a 4.7 star rating with 430 reviews.
When is Universal Windows Direct of Louisville open?
Universal Windows Direct of Louisville is open now. It will close at 8:00 p.m.