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Universal Windows Direct of Louisville
- Windows Installation
- Louisville, KY
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3865 Produce Rd, #207, Louisville, KY, 40218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Great experience
Business response:
Hi, Robert. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
The entire experience was a pleasure. My sales rep, Brandon, was very knowledgeable and thorough. The total cost was extremely fair compared to other quotes I had reviewed. My windows were made to order and once they were completed (~6 weeks), I was promptly notified to setup the install, which I was able to have done a couple of days later. The install only took about 4 hours and my installers were very professional.
Business response:
Hello, Eric! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Brandon provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J
GREAT LOOKING WNDOWS AND DOORS
Business response:
Hi Cheryl, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^J
I hesitated at first. Always chose the local guy to do a more personal job. But met with the salesman, who was very good at his job to spark an interest in me. I spoke with several people after to seal the deal. I'm really glad i did. Absolutely top notch. price was fair, with a lifetime warranty on windows that look great and are solid. Great organization. You'll be glad you chose them.
Business response:
Hello, Donald. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
Highly recommend
Business response:
Karen, we truly appreciate you choosing Universal Windows Direct for your home-improvement needs. We truly value your recommendation of our services to others and appreciate you advocating for our high-quality services!^J
From first meeting the Sales Rep (Mr. Aaron Fisk) all the way through the Installation completion (Orlando and his crew), this process has been efficient, professional, and we are extremely satisfied with the complete process. Your Customer Service personnel have answered every question I've had and I've tried to to pester them very much but I am highly curious by nature. So far everything has been performed way above my expectations and even though time will be the true test, so far the new windows have exceeded our expecta... read more
Business response:
Hello, Charles. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
One of my windows was measured incorrectly. Needs to be reordered.
Business response:
Hi, Customer. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist.
Business response:
Hello, Ralph. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^J
Frequently asked questions about Universal Windows Direct of Louisville
How is Universal Windows Direct of Louisville rated?
Universal Windows Direct of Louisville has a 4.7 star rating with 447 reviews.
When is Universal Windows Direct of Louisville open?
Universal Windows Direct of Louisville is closed now. It will open on Friday at 8:00 a.m.
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