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University Pain Centers at Westchester
- Pain Management
- Westchester, IL
About this business
Location details
2450 S Wolf Rd, # D, Westchester, IL, 60154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very helpful appointment with Molly, the PA. She was very informative and scheduled my procedure quickly.
Business response:
Hi, Ellen. Your feedback is highly appreciated. Thank you for the review!
Molly is awesome and so nice. Explains everything to you.
Business response:
Hi, Annette. We appreciate the kind words and are glad we could provide you with a positive experience!
Prerana Rao, PA, was new to me and fairly new at the clinic and was very professional, a great listener, and processed the prescriptions and scheduling for next visit. She is a star in that office. I appreciated her willingness and enthusiasm.
Business response:
Hi, Michael. Thanks for taking the time to share your positive experience. We truly appreciate it!
Molly is exceptional and such a pleasure to talk with. She’s very knowledgeable and offers a care plan that’s is useful in my recovery. I’m also glad that I have the option of scheduling my appointments at the Westchester location which I prefer over the downtown location.
Business response:
Hi, Preston. We are thrilled to learn that you had a positive experience with us!
First visit went well. Second day at the end of July. We will see. Hope it goes great.
Business response:
Hi, Elzbieta. Your feedback is highly appreciated. Thank you for the review!
The PA (Roa) was terrific. She answered my questions and concerns thoughtfully and professionally. . She provided a new med to manage constipation. The check in receptionists were inattentive and never provided updates on waiting times. I don’t like the new check in procedure.
absolute chaos in waiting room. no one could check in, I understand that it was a new systm and a new person was at front desk. I arrived half hr early to do paperwork and sign in and an hour later still hadn't gotten help to sign in. I counted 12 others in waiting room also unable to get to system and complete their check in. I finally went to desk and asked for hard copy to fill in. I believe I had been overlooked. Not a good start for a new patient (me).
The sign in process was a nightmare. Not enough people even working at Westchester To get folks signed in. They’ve were told we dad to use the Healow app to sign in and it was a complicate process. This .83 year old wouldn’t have been able to use the sign in process without my 50 year old son helping. The medical assistant who took my BP was wonderful. I was still raging about the longcwaitcandvhecwas so apologetic and understanding he called me down! An amazing PA as well. Very insightful and solution oriented. Made me feel... read more
It was fine but I had to go through copying my drivers license and insurance card for at least the third time. Also the office had contacted me that there was an appointment available on Friday instead of waiting until the the next week so t took the earlier appointment but now I am receiving text messages to sign in for the cancelled appointment and there is a very long hold time to try and cancel
Frequently asked questions about University Pain Centers at Westchester
How is University Pain Centers at Westchester rated?
University Pain Centers at Westchester has a 4.8 star rating with 290 reviews.
When is University Pain Centers at Westchester open?
University Pain Centers at Westchester is closed now. It will open tomorrow at 8:00 a.m.