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6545 Portsmouth Rd, Unit 102, Nanaimo, BC, V9V 1A3, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 4:00 p.m. | |
Tue | 7:00 a.m. to 4:00 p.m. | |
Wed | 7:00 a.m. to 4:00 p.m. | |
Thu | 7:00 a.m. to 4:00 p.m. | |
Fri | 7:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
You did well
Business response:
Thank you for your positive feedback, Vivien! We appreciate your kind words and are glad to hear that you had a good experience with Vancouver Island Dental Specialists.
Personable and kind staff and peridontist. Clear and thorough communication throughout check ups and during procedures. I would rank this group as excellent in all ways and would highly recommend them.
Business response:
Thank you for your kind review, Jean! We appreciate your feedback and are thrilled to hear that you had a positive experience with our staff and Dr. Hart. Your recommendation means a lot to us. We look forward to seeing you soon!
Great people, very professional.
Business response:
Thank you for your positive feedback, Dave! We appreciate that you chose VI Dental Specialists to be involved with your dental care and we look forward to seeing you in the new year!
The staff were very professional and they used the latest technology in dentistry.
Business response:
Thank you for your positive review, Susan! We take pride in providing professional dental care and utilizing the latest technology. Thank you for the opportunity to be involved with your dental care.
I enjoyed a positive experience right from reception through to having my teeth cleaned, Thank you
Business response:
Thank you for your kind words, Bryon! We're thrilled to hear that you had a positive experience with us. We appreciate your feedback and look forward to seeing you again in the new year!
Staff were very courteous and prompt. Explanations were thorough and informative. All questions and concerns were dealt with respect and empathy. All in all an enjoyable experience.
Business response:
Thank you for your kind words, Alfredo! We're thrilled to hear that you had an enjoyable experience at Vancouver Island Dental Specialists. Our team takes pride in providing courteous and prompt service, along with thorough and informative explanations. We appreciate your feedback and look forward to serving you again.
Thorough treatment. Compassionate staff.
Business response:
Thank you for your positive review, Lynn! We are happy to hear that you felt comfortable throughout your treatment. If you have any further dental needs, please don't hesitate to reach out to us at (250) 824-1724.
Dentist, Hygienist and the staff at the Vancouver Island Dental Clinic were professional, precise, kind and knowledgeable. I am very happy and satisfied with care and services that I received and will definitely recommend this clinic to my family and friends. Thank you so much for taking care of my teeth.
Business response:
Thank you for your kind words, Taraneh! We're happy to hear that you have had a positive experience at Vancouver Island Dental Specialists. We strive to provide professional and knowledgeable care to all our patients. Your recommendation means a lot to us. Thank you for choosing us for your dental care.
I am writing to express my concern regarding the billing for my recent deep cleaning and root planing treatment on July 28, 2025, scheduled for 12:20 p.m. While the treatment itself was fine, I was disappointed to find that I was charged an additional $35 for extra time—without prior notice or justification. The hygienist called me in at 12:25 p.m., five minutes after the scheduled time, and spent additional time looking for tools that she mentioned should have already been prepared. She also stepped in and out of the room m... read more
Business response:
Thank you for sharing your feedback and for taking the time to speak with our hygienist today to clarify and remedy your concern about your recent visit. We’re very happy to hear that your overall experience with your hygiene care had been positive. We understand that billing concerns can be frustrating and apologize for any confusion. While our goal is always to provide high-quality care within the expected appointment window, unforeseen circumstances occasionally require extra time. We recognize the importance of clear co... read more
Vancouver Island Dental Specialists has a 5 star rating with 628 reviews.
Vancouver Island Dental Specialists is closed now. It will open at 7:00 a.m.