This profile has been claimed by the business owner or representative.
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
On time and finished earlier than expected.
Business response:
Thank you for your review! We're glad to hear that your service was completed on time and even earlier than expected. Providing efficient and reliable service is important to us, and we appreciate your support. We look forward to assisting you again in the future!
What I like was that my car got serviced in a short period of time even though I did not have an appointment.
Business response:
Thank you for your feedback! We're glad we could accommodate you and get your car serviced quickly. We strive to provide efficient service, whether you have an appointment or not. We appreciate your trust and hope to assist you again in the future!
My service rep was outstanding as always. Her name was K.C. She is outstanding
Business response:
Thank you for sharing your experience! We're thrilled to hear that K.C. provided you with outstanding service, as always. We truly appreciate her dedication and are glad to have her as part of our team. We'll make sure to pass along your kind words to her!
I was quickly taken care of! Bryce was great & made sure all was correct & I was quickly taken care of! He was also extremely nice!
Business response:
Thank you for your kind words! We're glad to hear that Bryce provided you with great service and made sure everything was taken care of quickly and correctly. We truly appreciate your feedback and will be sure to pass along your compliments to Bryce. We look forward to serving you again!
Service took less time than I expected! Homar actually had my car washed while there.
Business response:
Thank you for your review! We're thrilled to hear that your service experience was quicker than expected and that Homar went the extra mile by getting your car washed. We appreciate your feedback and look forward to serving you again in the future!
Good service and they keep you informed about everything but it takes me 1 month to get the part that my car needs
Business response:
Thank you for your feedback! We're glad to hear that you were pleased with the service and communication. However, we apologize for the delay in receiving the part for your vehicle. We understand how frustrating this can be and appreciate your patience. If you have any further concerns or need additional assistance, please don't hesitate to reach out. We're committed to ensuring a smoother experience moving forward.
I like very fast and professional
Business response:
Thank you for your review! We're glad to hear that you had a fast and professional experience with us. Efficiency and professionalism are key to providing great service, and we're happy to have met your expectations. If you need anything in the future, feel free to reach out to us. We look forward to serving you again!
Wonderful job and an amazing person
Business response:
Thank you so much for the wonderful feedback! We truly appreciate you taking the time to share your positive experience. We're delighted to hear you think so highly of our team and the work we do.
Casey could not explain how many days it would take to fix my car, not telling me that she had to send away from the part they were in Denver, Colorado. It took three days instead of two when it was time for her to get us a courtesy ride home instead of her folks on us she was on her phone looking at text messages or Facebook
Business response:
We're sorry to hear about your experience and appreciate you bringing this to our attention. Clear communication and attentive service are very important to us, and we regret that we did not meet your expectations in this instance. We would like the opportunity to address your concerns directly. Please reach out to our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com so we can better understand the situation and work toward a resolution. We value your feedback and hope to restore your confidence in our service.
Vandergriff Honda has a 4.5 star rating with 14,015 reviews.
Vandergriff Honda is closed now. It will open at 9:00 a.m.