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1104 W. I-20, Arlington, TX, 76017, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | Closed |
The Service Advisor Hung Ho's communication skills are outstanding. He was able to explain complex technical issues in a way that was easy for me to understand. He also kept me updated throughout the entire process and responded promptly to all my questions. Highly recommend him!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Hung Ho provided you with outstanding service and clear communication. Keeping our customers informed and ensuring their understanding is a priority for us. We appreciate your recommendation and look forward to assisting you again in the future.
Bryce was excellent as always!! Thank you for the update on the recall and the quick service turn around.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Bryce provided you with excellent service and kept you informed about the recall. Quick service is a priority for us, and we appreciate your recognition of our efforts. We look forward to serving you again!
Excellent thank good service
Business response:
Thank you for your positive feedback! We are thrilled to hear that you had an excellent experience with our team. Providing great service is our priority, and it's rewarding to know we met your expectations. We look forward to serving you again!
It was amazing Linda Rawlings had great customer service. Got us in the car we wanted was a awesome experience
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Linda provided you with great customer service and helped you find the car you wanted. Our team is dedicated to making your experience as smooth and enjoyable as possible. Enjoy your new car!
Was told car was detailed but was still dirty. Felt like the car wasn't properly inspected and cleaned like it should have been.
Business response:
Thank you for sharing your feedback with us. We strive to ensure that our vehicles and service meet high standards of cleanliness and inspection. We regret to hear that your experience did not reflect this commitment. Your concerns are important to us, and we would appreciate the opportunity to address them. Please reach out to our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com so we can discuss this further and ensure your satisfaction.
Great service! The service department personnel were professional, helpful and made the experience go well. I'll be back to Vandergriff Honda.
Business response:
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service department. Our team is dedicated to providing professional and helpful service, and it's great to know that we met your expectations. We look forward to welcoming you back for your next visit!
It was fast and convenient. Friendly and clean waiting area.
Business response:
Thank you for your kind words! We are thrilled to hear that you had a fast and convenient experience with us. Our team strives to create a welcoming environment, and we are glad you enjoyed our clean waiting area. We look forward to serving you again!
Hung was a great service advisor manager. I will continue to come to Vandergriff Honda because of him!
Business response:
Thank you for sharing your positive experience with us. We are thrilled to hear that Hung provided you with excellent service. Our team is dedicated to ensuring that our customers have a great experience, and it's wonderful to know that we have succeeded in your case. We look forward to serving you again in the future!
Everything, speedy and pleasant service
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a speedy and pleasant experience. Our team works hard to provide top-notch service, and it's great to know we hit the mark. Looking forward to seeing you again!
Vandergriff Honda has a 4.5 star rating with 12,920 reviews.
Vandergriff Honda is closed now. It will open at 7:00 a.m.