This profile has been claimed by the business owner or representative.
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service great, service advisor very helpful and explained my vehicle needs
Business response:
Thank you for your positive feedback! We're glad our service advisor was helpful and took the time to explain your vehicle's needs. We appreciate you choosing Vandergriff Honda!
Everyone was very attentive and knowledgeable
Business response:
Thank you for the wonderful feedback! We're thrilled that our team provided you with attentive and knowledgeable service. We appreciate you choosing Vandergriff Honda for your 2025 HR-V LX and look forward to serving you again.
Everything was great and good communication.
Business response:
Thank you for the positive feedback! We're thrilled that you had a great experience and appreciated our communication. We look forward to serving you again in the future.
They provided me a loaner vehicle when the service would take longer then expected.
Business response:
Thank you for the positive feedback! We're glad we could provide a loaner vehicle to keep you mobile while your service took longer than expected. We appreciate you sharing your experience with Vandergriff Honda.
Great service advisor, friendly staff, work completed in a timely manner.
Business response:
Thank you for your positive feedback about our service advisor and friendly staff! We're pleased we completed your work in a timely manner and look forward to serving you again.
Generally i don't like that it costs more than the dealership than other repair shops. That said, Casey (my service advisor) provided the best customer service I have ever received at a dealership. She was communicative, responsive, friendly, helped me save money in places (e.g., offset costs), and gave me a little surprise and delights along the way. And my car was done much sooner than expected. I am impressed with Vandergriff Honda's service and professionalism.
Business response:
Thank you for your positive feedback! We understand dealership costs can be higher, but we're thrilled Casey provided exceptional service by keeping you informed, helping you save money, and completing your service ahead of schedule. Your kind words about our professionalism truly reflect the standards we strive to maintain at Vandergriff Honda.
I no longer own the CRV. It was traded in
Business response:
Thank you for choosing Vandergriff Honda for your CRV. We hope it served you well and would be happy to help you find another Honda in the future if needed.
Excellent! Service tech was so good. Got me out on time committed.
Business response:
Thank you for the wonderful feedback! We're thrilled our service tech provided excellent care and got you out on time as promised. Your satisfaction means everything to us. Thanks for choosing Vandergriff Honda!
Honestly reported that the car's suspension did not need $2000 in replacement parts.
Business response:
Thank you for recognizing our honest assessment of your vehicle's suspension. We're glad our team could provide transparent guidance and save you from unnecessary expenses. Your trust in our integrity means everything to us.
Vandergriff Honda has a 4.5 star rating with 13,831 reviews.
Vandergriff Honda is open now. It will close at 9:00 p.m.