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Victory Chrysler Dodge Jeep Ram
- Car Dealers
- Shallotte, NC
About this business
Location details
45 Naber Dr, Shallotte, NC, 28470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
How about having the service department trying to answer the phone will be a good start? 5 calls throughout the day and even when the receptionist tried paging someone it went to voice mail. Unbelievable...bye bye!
Absolute worst garage service. Dropped off vehicle to get someone to look and something that was malfunctioning..they figured out the problem and asked if we wanted to get it fixed today...I then stated it should be covered under warranty since we purchased the vehicle and warranty at victory Chrysler jeep...I was first shocked that I had to tell them that because I would figure things would be seamless if your taking your vehicle to get service at the same place you purchased the vehicle and warranty. They service tec on th... read more
I took my 17' Challenger to get it looked at because my trunk would not open using the key fob, button inside or outside. After taking it back and keeping it for 2 hours, came back and told me I'd have to come back because they could not figure it out, and the service manager needed to get involved. This should have been a red flag. I took the car to Addy's and it was repaired in less than an hour after replacing the trunk latch. A few days later, my license plate light fell out cause it was broke. I got it replaced, but I h... read more
Very shady, bad business ethics. They were very shady with the finance program, did not disclose all the details and now they refuse to actually help.
We scheduled our Jeep Wrangler in for a N.C. inspection and service over a week ago. We drive 40 miles to the dealership. After about an hour,I the service rep. comes in and says everything is ok but 1 thing. They were servicing the vehicle but could not inspect it because they were waiting for a part to fix the emissions tester. We had driven 40 miles to mainly get it inspected. Why was I not told when I checked in the computer was down because it is only a computer hooked to Raleigh. No equipment needed. So we were told ... read more
They don't want to help with warranty issues!!! I recommend not using them if you have a warranty problem.
Horrible experience. Horrible customer service. Was given the run around during the buying process. I should have expected something was wrong. These people acted very shady from the get go. I however needed a car and now here I am maybe three months later with a car that's already having issues. Victory Chrysler is a joke.
Frequently asked questions about Victory Chrysler Dodge Jeep Ram
How is Victory Chrysler Dodge Jeep Ram rated?
Victory Chrysler Dodge Jeep Ram has a 4.3 star rating with 1,055 reviews.
When is Victory Chrysler Dodge Jeep Ram open?
Victory Chrysler Dodge Jeep Ram is closed now. It will open on Monday at 9:00 a.m.