Victory Home Remodeling

Mi J 

on BBB

8 months ago

Received repeated sales calls for a quote for roofing that they claimed was submitted online. Despite telling the sales representative we did not make an online inquiry, the sales calls persisted. We sincerely apologize for any frustration this has caused. We want to ensure that we're only reaching out to those who have requested our services. If youd be willing to connect with us, wed love the opportunity to investigate this further and make sure it doesnt happen again and show transparency from our end. Please reach out so... read more

Stephen K 

on BBB

a year ago

Decent windows, they did a nice job installing them cleaned up after themselves, I should have done some more research a bit over priced should have went to a manufacturer's web site and had them connect me with a dealer and installer I feel I could have chosen a better grade window for the same money. 

Shawn M 

on BBB

a year ago

This company used high pressure tactics to get my parents to buy a roof from them at an inflated rate for the area. They got another quote that was less than half of what this company quoted. They cancelled with a certified letter in the appropriate time frame. Then they came back a few days later with a price that was $6,000 less and again, pressured my parents into signing. My mom said she signed because they just wouldnt leave the house. They also said they never received the initial letter in time (which is a complete li... read more

Christopher S 

on BBB

a year ago

They literally try to sell you a warranty that the manufacturer already offers. Got an estimate of 3 times the cost of a legitimate companies quote. Beware of this company they are predators 

Ashley C 

on BBB

a year ago

Victory knocks on my door and tells me they are "working on other homes in the area" and asks if I would be interested in a free estimate. They do this 2 x a week! They not only knock and ring and stand at the door waiting for 20 mins until I come they also walk my property looking into my house . I have told them I'm not interested and start of the convo with manners trying to make it short and sweet I'm not interested without being rude. Victory workers are then pushy continue to talk over you do not leave when you ask the... read more

Jack W 

on BBB

a year ago

Last May 30 had them install a bay window and a new patio door. While installing the bay window bricks we're knocked loose. They were never reinstalled right. Window evidently was not insulated right because you can feel a breeze through it. When installing the patio door they cracked my ceramic tile and never repaired. Still waiting for them. 

Steph K 

on BBB

a year ago

We had a scheduled consultation at 5pm for a free estimate on the cost for new siding. The representative had me walk around my home but as we did this he was pulling my siding pieces out and also moving the flashing around my windows. I asked him to please do not do that as this has nothing to do with you giving me an estimate on new siding. He began to get agitated and said it was already coming apart anyway. That was strike 1 and then comes inside and gives this long presentation that was never stated that we needed in or... read more

Shelly E 

on BBB

a year ago

We used Victory Home Improvement for our roof replacement. They did a very good job & were very efficient. However, after the work was completed an inspector from Victory came to check on the work. At this point he told us that the gutters could not be installed as the wood was rotten under the fasia and had to be replaced. When the fasia and soffit was removed, there wasn't and damaged wood. We feel he took advantage of us as seniors and having no knowledge of roofing,causing us to spend a significant amount of money we did... read more

Robert I 

on BBB

a year ago

I just had a salesman from this company replace my roof. Not going into to much detail, but for the price they have quoted, I can buy a decent condo in ************* or redo the kitchen and 3 bathrooms and probably will still have some money left over for a nice 10 days European cruise. I was promised an "itemized" proposal.. What I had, it was just hand written notes from our conversation. No business card, no brochure..Nothing. Feels like a scam.