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Village at Blue Hen
- Apartments
- Dover, DE
About this business
Location details
400 Haslet St, Dover, DE, 19901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
New management is awful Constant rent increases despite paying on time every month and minimal maintenance requests. Units are already well above market rate but the leasing office couldn’t care less. There’s been zero improvements or additions made in years to justify the increases in rent either.
Business response:
Thank you for sharing your feedback. We understand how concerns about rent increases can be frustrating. Your input is important and helps us better understand residents’ perspectives. If you would like to further discuss, we invite you to please reach out to our team directly. Thank you.
HONEST REVIEW Feel like wasting time, and money moving? Hate sleeping? Despise peace and quite? Enjoy loud, continuous noise early every morning and late at night? Like having maintenance request ignored, then falsified as if they were addressed? Want a property manager that literally does nothing? Then this is the perfect place!! I lasted 2 months. Neighbors so loud my family and I never slept a full night. So loud the apartment shook, and wall fixtures fell. What does the property manager do, you ask? Nothing but insist I ... read more
Business response:
Hi, LaToya. We’re sorry to see your ongoing reviews. We want to emphasize that our property manager has been in communication with you each time you reached out, both via phone and email. To avoid any further back and forth online, we believe it would be best to continue this conversation offline. Thank you for your understanding and we wish you the best.
Poor Very poor property. Thinnest walls I have ever had in my life. It was a mistake moving here. They capture you because it is newer but it is not worth the money. The managers need to invest more into the property. Rude community members and staff will not reprimand bad behaviors.
Business response:
We are disappointed your experience has not been a better one. We are committed to addressing all resident concerns, and we hope to speak with you directly. Our team can be reached in the office at (302) 674-2318, thank you. - Village at Blue Hen Management
disgusted with property management Management does not care about the concerns about the tenants. I am disgusted with them. They allow complaints to go unattended to and claim that they “cannot do much about it.” This is not a welcoming community and has been my worst experience living in Dover. Beautiful aesthetically, but horribly constructed. You can hear everything.
Business response:
We apologize for the late response but truly appreciate your feedback. The corporate offices are open Monday through Friday from 8AM to 5PM. We would love the chance to investigate your concerns further. Please email us at corporate@pettinaro.com or call us at 302-999-0708 so we can work on a way to better your experience. Thank you!
Poorly built. No transparency. I can’t wait to move out. This complex was built poorly. My ceilings are separating. The peep holes are on the main doors, however, they should be on the doors closer to the doorbell as that is where visitors make contact first. The overall units are a safety concern as they are not secured, leaving all tenants vulnerable to robberies as they are not key-entry. The Appliances aren't the best. If you attempt to clean your walls, the paint rubs off. Vacuuming your carpet causes the thread to loos... read more
Business response:
Dear Resident, Thanks for sharing your feedback. We’re sorry to hear your experience hasn't matched your expectations or ours. We try our best to resolve issues with community policy violations in a timely and consistent manner. We will be addressing the issues you've listed and working on solutions. Please feel free reach out to us at the leasing office with any further comments, concerns, or suggestions you wish to share so that we may improve. The new property manager on site is eager to speak with you to see what we ca... read more
Frequently asked questions about Village at Blue Hen
How is Village at Blue Hen rated?
Village at Blue Hen has a 3.5 star rating with 84 reviews.
When is Village at Blue Hen open?
Village at Blue Hen is closed now. It will open at 9:00 a.m.