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Vintage Hills of Indianola
- Assisted Living Facilities
- Indianola, IA
About this business
Location details
604 East Hillcrest Ave, Indianola, IA, 50125, United States
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This is a beautiful community and even though my father was only there for 2 weeks during that time some of the nursing staff were so very kind and caring with my dad. Dad loved to dance so they would dance with him all around his room and it made him feel so good. Unfortunately I also had a very bad experience with a few of the staff there. I was told that I was calling too often and that they had everything under control with my dad's care and his meds when I would ask about him. I was also turned away when I brought my ch... read more
Business response:
I’m glad to hear your feedback about the loving atmosphere at Vintage Hills. I discussed your review with the team and how to better communicate when a resident is having a tough day. I personally visited your father every day I was in the community and I did not note any issues in cleanliness. However, sometimes after a meal folks don’t want to change right away and that may have been the case. Unless it is crucial for health and wellness, we will accept a refusal for grooming or clothing updates and instead, will wait an h... read more
Mom and dad are doing well at this community. They seem to like it here. My parents like the food and they bring dad's meals to the room. They do a good job with their laundry. They offer daily activities and the community is clean. There is a nurse that checks on them weekly and I would recommend this community.
Business response:
Thank you for sharing your experience. Please stay in close contact and let us know anything we can do to ensure your parents continue to thrive. Sincerely, Lyn Hilgenberg, Executive Director Posted on behalf of Lyn Hilgenberg.
When we first walked through the door, I knew this place was it! This place has an outdoor area with a garden, my friend loves mending it. The place is top of the line, beautiful and awesome. It is always spotless and the staff go over and beyond and keep my friend occupied. the food is so wonderful and my friend loves it! the chef checks on the residents and asks for requests. I cant say enough about this place and Monica is a great communicator.
Business response:
That’s wonderful to hear, thank you for providing a review. Thank you I will share this with our entire team. Sincerely, Annette Grochala Posted on behalf of Annette Grochala.
My mom has been VERY impressed with the friendly staff! It's a lot of money, but she's safe there, and the cost is about the going rate. I do wish that they would do more laundry for you without having to pay extra. It's been a good placement for mom. We've been real happy with the care and treatment of the residents. Personnel is very kind and helpful.
My experience with Vintage Hills had been fine. The staff is good, I like them. They are friendly and caring. The facility is very clean. They have good food selection. I'm pleased overall.
When I viewed the communities back in march 2013 I was looking for a nice home for my parents. I went to the Village Hills of Indianola and found the staff to be wonderful the layout and grounds were well kept and the care service we were seeking fit the needs of my parents.
My mom moved in and really likes living here. She says the food is good and she enjoys the activities.
This place is first class and affordable
We attended a Hawiian Luau and had a great time. This place is first rate!
Frequently asked questions about Vintage Hills of Indianola
How is Vintage Hills of Indianola rated?
Vintage Hills of Indianola has a 4.3 star rating with 44 reviews.
When is Vintage Hills of Indianola open?
Vintage Hills of Indianola is open now. It is open 24/7.