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VV&M Apartments
- Apartments
- Dallas, TX
About this business
Location details
5225 Verde Valley Ln, Dallas, TX, 75254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mr. My complex offer unparalleled customer service. The office staff is always eager to go the extra mile to satisfy their residents. Grounds and building are always properly maintained. I could not have chosen a better place to call home. I feel very confident in recommending anyone new to the area to make VV&M home.
VV&M I love living here. Super nice and very safe. There's always a security guard. He walks around at night. I have two dogs and a yard. They love it there. There's also a lot of dog parks near by. Very walkable location. I'm in the middle of everything and I love it.
GREAT Neighborhood If you like the Addison nightlife this is the place for you, everybody here is friendly and upbeat, lots of pretty people here!!
DO NOT LIVE HERE DO NOT LIVE HERE!!!! Live anywhere else. I have lived in several different apartments and this was by far the worst experience I’ve ever had. When we first moved in, our unit was filthy. We spent two days cleaning before we could even start unpacking. The complex is disgusting. There is trash and/or dog poop everywhere. Doors, gates and lights are always broken around the facility. While we were living here a sewer line burst and other residents let us know that some apartments flooded. I thought we were fin... read more
Business response:
Hello Ashlynn, Thank you for reaching out with your concerns. I had a chance to review your account and the photos and I am happy to explain. It appears that the charge for cleaning is very small because as you said, the unit was well cleaned besides one area of the home which we provided photos of. To address the carpet, underside photos of the carpet are used when there is an odor that needs identifying. The stains underneath show that something has sunken into the carpet and requires deodorizing. Any charges assessed to t... read more
IRT has very poor management team I moved in on January 30th 2024, having booked my move-in date two months prior. Upon arrival, I discovered that my unit was not ready. I filed six work orders on the first day for issues including cigarette butts on the balcony, a clogged bathtub, missing blinds, broken light bulbs, among others. The most severe problem is the lingering odor from the carpet, which management admitted was due to the previous residents' pets urinating on it. They promised to replace the carpet last week, but ... read more
Avoid at all costs The good reviews have to be paid-for-reviews because this place is awful. From management, to the quality, to the smells, it's just overall the worst apartment I've lived in. Management is unresponsive nor do they even act like they care. Trash is constantly overflowing and smells radiate throughout the building. The quality of build is terrible, not to mention when those cheap builds break they'll make sure you pay for it regardless of if it's your fault or not. The allure of the pool (which is disgusting... read more
TERRIBLE This place is allowing people into our mail rooms to loot and steal our packages. They have cameras but do nothing to help the residents. My car has been broken into in the garage parking. The management says the pool is closed due to permit issues?!?! The gym is closed!!! It sucks, terrible place to live!
all the doors... (Verified Renter) all the doors are broken and all amenities are closed. And the hallways are dirty and stinky a lot of the time.
Disgusting Inoperable elevators , broken gates and doors , roaches and break ins. Do not live here.
Business response:
Thank you for providing your feedback and letting us know about these issues. We at VV&M humbly apologize that you have had this experience. With new acquisitions come unforeseen circumstances. Whenever one of our four elevators are down, the property calls out the repair company immediately. We are working diligently to resolve the issues within the community and would love to speak to you directly regarding your concerns. Please feel free to contact our leasing office, we look forward to hearing from you soon.
Frequently asked questions about VV&M Apartments
How is VV&M Apartments rated?
VV&M Apartments has a 3.9 star rating with 499 reviews.
When is VV&M Apartments open?
VV&M Apartments is open now. It will close at 7:00 p.m.