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Wag Hotels - DFW
- Consumer Services
- DFW Airport, TX
About this business
Location details
3010 N Airfield Dr, DFW Airport, TX, 75261, United States
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It was our first time to ever take one of our pets to a doggy daycare. Our little Shih Tzu, Charlie, loved it. I appreciate being able to watch the webcam. I also loved the kindness of the people working there. Thank you
Business response:
Thank you for the review Debbie! We loved taking care of little Charlie. He's such a special guy! We are glad to hear you enjoyed watching Charlie on the webcams. Thank you for trusting us with Charlie and we hope to see him again soon!
This is our second time. This time we left our two pups with them. Both seemed very happy and relaxed when we took them out. In fact the little pup wanted to go back! We will certainly use them again. We highly recommend this center for your dog boarding.
Thank you so much for the attention to Callie and making sure she got her meds. Since she was diagnosed with heart issues, it's been a stressful time. She seems to be rejuvenated since her stay, she's acting more like her true self. I think the time away did her some good. Thanks again!
Business response:
Thank you for the review Tim and Stacey. We are so happy to hear Callie enjoyed her stay! She is such a special girl. Thank you for trusting us with her and we hope to see you again soon!
I liked the space and the people. My one complaint is that the feeding instructions weren't followed. When we picked them up there was way more dry food in their bowls than we said. Also somehow someone had hit the wrong button on our feeder and programed our food hog cat into his sister's feeder.
Business response:
Shelby, thank you for your review and input. I apologize for my team not following the feeding instructions correctly. I put very detailed instructions about your cats feeding and even went over with my team verbally. I will be addressing this in our daily meetings. Thank you again for your input and we did enjoy taking care of your babies!
it's apparent, my Puppy wasn't given fresh/cold water. When I brought it home, it drank lot of water. Other than the above, rest was good.
Business response:
Joseph, thank you for your feedback. I wanted to assure you all animals are provided fresh bowls of water in their suites as well as in the playroom. We enjoyed spending time with Veera and hope you consider us again for your next boarding stay.
This company took care of Buddy as if he was their own dog. I would refer anyone to use their services and I will be doing more business with them.
Business response:
Thank you for the review Toby. We really enjoyed taking care of Buddy and can't wait to see him again!
Excellent service; my dog had a great time!
Business response:
David, thank you for your review! We loved taking care of Bentley and look forward to seeing both of you again soon!
My cat had so much room at this facility! Highly recommended.
Business response:
Thank you for your review Stacy. We loved taking care of sweet Tavi and can't wait to see her again soon!
Great pet Hotel!
Frequently asked questions about Wag Hotels - DFW
How is Wag Hotels - DFW rated?
Wag Hotels - DFW has a 4.7 star rating with 1,350 reviews.
When is Wag Hotels - DFW open?
Wag Hotels - DFW is open now. It is open 24/7.