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15463 State Hwy 64 W., Tyler, TX, 75704, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Have used them for several years. Came to see about our unit 3 times in the last 2 days. Can’t tell us what is wrong with it or how it can be fixed. Meanwhile our house won’t cool down. Sorry to say we are having to find another company.
Business response:
We appreciate your feedback, Gina. If you would like to discuss your experience further, don't hesitate to reach out to us at (903) 595-1200 or trisha@walkercooling.com. We would love the opportunity to resolve any issues.
I have contacted numerous times about getting work done and they don’t call you back when they promise too . Doesn’t make any sense why they don’t want to work . Never saw anything like it
Terrible customer service! This company does not understand what it means to operate in East Texas. A service gentleman came to our house and tested the system with a device that acts as a thermostat, we were told the problem was only with our thermostat and that it needed to be replaced (Without plugging in the thermostat). We were told they do not install thermostats unless it is one they provide (they were very expensive). We installed the thermostat and still no heat. We had an electrician look at the system who told us... read more
Walker Heating & Cooling has a 4.8 star rating with 274 reviews.
Walker Heating & Cooling is open now. It will close at 5:00 p.m.