Waterfall Resort Alaska's cover image
Claimed

This profile has been claimed by the business owner or representative.

Waterfall Resort Alaska

4.8

About this business

Location details

Waterfall Resort Alaska., 320 Dock St, Ketchikan, AK, 99901, United States

Get directions
4.8801 reviews
Select a rating
Mark Smith's profile image
Mark Smith 
recommend  Recommended
3 years ago

The facility is first rate. The entire staff was knowledgeable and focused on the guests. Our boat pilot/guide, Jake, was professional and he “made the trip” for us. 

Business response:

Hi, Mark. Thank you so much for leaving us a stellar review! We love our guides, too, and many return year after year due to the fun they have with our guests. We're honored to have been able to share the beauty and excitement of Alaska together with some fun and comfort at our resort. We hope you'll join us again. Thanks again for the review. 

Edmund Beaudin's profile image
Edmund Beaudin 
recommend  Recommended
3 years ago

Great food great staff good fishing 

Business response:

Hi, Edmund. Your feedback is highly appreciated. Thank you for the review! Thanks for the complements on the food and staff. We give most of the credit to Alaska, its adventure and beauty. At the resort, we work hard to assure you enjoy your stay with us, too. Thanks again! 

Todd Hildre's profile image
Todd Hildre 
recommend  Recommended
3 years ago

great boat captains like Dylan make the trip worth it, they find fish even when there hard to find. 

Business response:

Thanks, Todd. Yes, we love our guides, too. Many return year after year because of the great experiences they have with the guests... like you! Thanks again. 

Amy Clevenger's profile image
Amy Clevenger 
recommend  Recommended
3 years ago

The best of the best! Had the most amazing time!! Our guide, Grant, is top notch. We will request him when we come back again for sure!! The food is absolutely phenomenal! Thanks for the trip of a lifetime! Tell the chef I NEED the recipe for that amazing seafood dip!! 

Business response:

Thank you so much for sharing your feedback about your time at our resort, Amy. Alaska definitely provides the adventure and beauty. With regard to the food, try this link and a search for the recipe you'd like. We have lots! https://hubs.li/H0Y5jP90 Waterfall Resort Alaska 

Donald Eccker's profile image
Donald Eccker 
recommend  Recommended
3 years ago

Amazing place, The Waterfall group worked like a Swiss watch. Everyone one was so kind and ready to help you with everything and anything. Food and rooms were great . Didn’t get much for fish , IN MY OPINION as wonderful as our Capitan was he was a bit inexperienced and was just taking us to the Standard “Cookie Cutter” fishing spots. We didn’t land a single fish over 15 lbs. came home with 10 lbs each after 3 days of fishing. A bit embarrassing when you watched all the other boats coming in. Still id go back again just f... read more

Business response:

Thank you, Donald! We're terribly sorry about the lack of big fish. It's hard to predict the best spots. We'll talk with your Captain. None-the-less, as you said, Alaska is truly magnificent, and we'll do our best to assure that your return trip is equal to what Alaska gives in excitement. Thanks!  

Warren Jansen's profile image
Warren Jansen 
recommend  Recommended
3 years ago

Amazing trip! Had a blast fishing with a great captain, food was better than anything any restaurant I have been to, lodging is comfortable and beautiful views! 

Business response:

So happy, Warren, that you enjoyed the food and the beauty of Alaska. Alaska truly is spectacular and a special place to experience. Our guides often return year after year because of the fun they have with guests. Thanks for sharing it all with us. 

Bruce Burenheide's profile image
Bruce Burenheide 
recommend  Recommended
3 years ago

Great trip. We were taken care of at every step of the way. Dennis our guide was a gem. He worked so hard to get all of us fish and had lots of stories to keep us entertained between bites. Every staff member always greeted us with a smile and had answers to our questions. The food was wonderful and there were so many choices. The couple we were matched with was a great match. We formed a lasting friendship with them. Thanks for the memories! 

Business response:

Thank you so much for sharing your feedback about your time at our resort, Bruce. We really appreciate you taking the time to leave a review for others to see. Our staff genuinely enjoys sharing the beauty and fun of Alaska with guests, and guests like you just make that much better. Making new friends does indeed make it that much better! Thanks again. Thanks again. Waterfall Resort Alaska 

Mary Ann Reynolds Christensen's profile image
Mary Ann Reynolds Christensen 
recommend  Recommended
3 years ago

We had an amazing adventure at Waterfall Resort. Nick was a fantastic guide !!!! We cannot thank you enough for the experience!!! From top to bottom …. Class act resort 

Business response:

Hi, Mary Ann Reynolds. We're pleased to see that you enjoyed your stay with us. It's really Alaska that deserves credit for the adventure and incredible beauty. We enjoy sharing it all with you and assuring your stay at the resort was as fun and memorable as Alaska is herself. Thanks again for sharing your experience. 

Nuhu Zaki Alherine's profile image
Nuhu Zaki Alherine 
recommend  Recommended
3 years ago

Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated, I just withdraw my profit of $14,548 from my forex/bitcoin trading account thanks a lot ma'am Karen. I now have full trust on you now,, you can also give a try ma'am Karen is real.. You can reach her now on 👇 Email:karenfoo777@gmail.com WhatsApp: +13157581603 

Business response:

Hi, Nuhu Zaki. Your feedback is highly appreciated. Thank you for the review! We give most of the credit to Alaska, its adventure and beauty. At the resort, we work hard to assure you enjoy your stay with us, too. Again, thanks for sharing some detail about your experience with us. 

Frequently asked questions about Waterfall Resort Alaska

How is Waterfall Resort Alaska rated?

Waterfall Resort Alaska has a 4.8 star rating with 801 reviews. 

When is Waterfall Resort Alaska open?

Waterfall Resort Alaska is open now. It is open 24/7.