This profile has been claimed by the business owner or representative.
2035 Midway Drive, Twinsburg, OH, 44087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After years of service, today you dropped the ball. Zero tolerance for this lack of responsibility! We have a pool and dogs and your tech left our back gate open, we are out of town!!! We attempted to call the tech on his phone he didn’t answer and didn’t answer text. I even tried to get his attention from my ring cameras when he was in the front yard. It’s all documented. I called corporate and cancelled your services immediately. I had my neighbor close my gate. Do better!
Business response:
Hi Debra, we appreciate you bringing this concern to our attention. Our Technicians are trained & expected to check gates, and forgetting to do so is not acceptable. We will be addressing this with the team and taking steps to ensure this doesn't occur again. If you would like to discuss your concerns further, please don't hesitate to reach out. Thank you!
I wish I could say what everyone else has said but our lawn looks worse now then it did when we started. It is over fertilized and now is burnt. Also, every weed came back. I now have the worst lawn on my block. I’m still waiting for a Supervisor phone call and visit. I’m so upset every time I walk out the door.
Business response:
I'm sorry to hear about your lawn issues, Lisa. I see we came out and were able to perform an inspection and get your insect control application set up. Please let us know if there is anything else we can assist you with!
Worst company I have ever dealt with in my life. I was automatically enrolled for the 2023 year unknowingly to myself, was still charged for lawn service despite the poor product and atrocious results. Poor customer service, poor product, terrible results. there's literally not one positive thing I can say about this company. Do yourself a favor and go with anyone else other than weedman
Business response:
We're sorry to hear about your experience, Kyle. We take customer satisfaction seriously and would like to make it right. Please reach out to us via text or call and we'll do our best to address your concerns and provide further assistance.
My yard looked the best coming out of hibernation after first application but I don't know, I got crab grass, weeds and just not what I thought I'd get. I am scheduled for aeration next and I will reseed myself.. maybe then the ground will absorb the treatments better. I know they guarantee no weeds, but I still got them. The reports after they do treatment always say I have hard to treat weeds and I could call them back for more treatments, but by the time they said to call they were already gonna be coming out for the ne... read more
Business response:
Thank you for taking the time to share your feedback, . Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to our customer service department and we will further help you.
You are potential cheaters!Gave me a verbal price of $103 per app.Emailed a price of $136 per app. Then you said “to bad” it’s as per the Google software. Would never ever deal with this company. Stay away!
Business response:
Hi Mark- Sorry for the confusion. The company you originally reached out to wasn't the Weed Man branch that services your area. We are each independently owned and operated. Because of that, they wouldn't know our pricing structure and we don't know theirs. Although it's nice to have a locally owned company, it can sometimes cause confusion. Our apologies- please feel free to reach out with any questions. Thanks!
This is the first year using Weed Man. I think my grass looks greener and less weeds. I’ll see how it is at the end of the season.
Hired them for weed control in front and back yard. Neighbors saw that the guy never did my backyard (but once and that was because I was there). I called from work the one time I was notified that the guy just did my front yard and left. He lied and said he did the backyard until I said someone saw him just do the front and leave. Of course they billed for doing both front and back which I disputed. Why pay for work that was not completed? Ohh and now they sent me to collections for a job that wasn't even done. I'll go with... read more
Weed Man Lawn Care has a 4.4 star rating with 791 reviews.
Weed Man Lawn Care is closed now. It will open tomorrow at 8:00 a.m.