WellNow Urgent Care

4.7

Urgent Care
Olean, NY

About this business

Healthcare Urgent Care

Location details

2729 W. State St, Olean, NY, 14760, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 7:30 p.m.
Tue	08:00 a.m. to 7:30 p.m.
Wed	08:00 a.m. to 7:30 p.m.
Thu	08:00 a.m. to 7:30 p.m.
Fri	08:00 a.m. to 7:30 p.m.
Sat	08:00 a.m. to 7:30 p.m.
Sun	08:00 a.m. to 7:30 p.m.

4.7997 reviews

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Kimberly Z.

2 months ago

The Olean staff said they didn't need my Medicare info,, tried billing my other insurance, got rejected and just stole the full amount from my bank account! When their mistake was brought to their attention, they still havent replaced the money! Now I see why they only accept cards! Maybe they should properly train the staff!

Business response:

Hi Kimberly, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team

Angie B.

2 years ago

Went in to received treatment and didn't really give any answers or help at all and sent us away with large bill. Very rude when trying to ask a question.

Business response:

Hi, Angie. We’re sorry your experience fell short of expectations. We’d like the opportunity to discuss your concerns. Please email us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you.

Brandon L.

3 years ago

Do not even bother calling these people!!! 1 not a real urgent care they basically said if you wanna be seen you have to make an appointment like an absolute worthless pcp!! 2) if you dare make an appointment their receptionist aren't smart enough to do that correctly they'll tell ya "ya no problem your appointment is for 3pm today" and it's not they just throw ya in a random day!! It's a freaking joke save yourself the trouble this place is a joke!!!