This profile has been claimed by the business owner or representative.
1392 Anzac Avenue, Kallangur, QLD, 4503, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My puppy was sick and the vet cared more about puppy cuddles than helping me get an antibiotic or any other medicine. I followed the vets instructions and my puppy didn't get any better and all the vet could mention in the visit was they don't know. I asked for tests to be done and was told it wasnt needed. Went to another vet and they did tests and i paid the same price as wellpets final invoice and found out what it was instantly and found a medicine that has been helping him. I paid lots of money for a consult and a med... read more
Business response:
Hi Angel, Thank you for your feedback. We're sorry to hear about your negative experience at Wellpets and apologise for any inconvenience caused. Obviously without doing costly diagnostic tests it is impossible for a vet to make a definitive diagnosis of your puppy's condition. As our vet discussed with you at your appointment, there are many possible causes of acute gastroenteritis. Antibiotic resistance is a global concern, and the veterinary profession is working alongside human health professionals to address the issue. ... read more
It’s all $$$$$ never again
well over priced an rude just read there sign on front counter I tell you they need it as they over priced an rude themselves don't like been proven wrong only vet I be into that needs a sign like they have.
I would like to thank the wonderful vets at Wellpets Kallangur for squeezing my boy in after he had an allergic skin reaction and was very poorly with sores all over him even though we had never been there before. Dr. Emily was fabulous with my boy Zeus and an absolute fountain of knowledge. He is all better now and back to his happy mischievous self! Will be brining him back! Also was very appreciative there was no assumptions of his character due to his breed.
Business response:
Hi Amy. Thanks for much for your wonderful review - we are glad Zeus is back to his cheeky self and look forward to seeing him again in the future.
As aye family with our only child who is 8 years of age decide to have aye little bundle of joy aye beautiful black cavoodle. We started our journey and we’re beginning our do and donts we started puppy pre school so our little girl would know how to bring up our loving pup. We were told that children were not aloud to attend puppy pre school ! (Defeats purpose of signing up) I am felling very upset and felt inhuman I have since rescheduled future treatment from another veterinarian that is happy to accommodate me and my c... read more
Business response:
Hi Nathan. We are sorry you felt you had been unfairly treated. As a responsible health care provider we are obligated to put not only animal, but human health first. Due to the Queensland government regulations following the Greater Brisbane lock-down, until the 22nd of January we were unable to allow more than one person to attend consultations. This unfortunately included puppy school, and although we would have loved to have your daughter attend it was important to put the health and safety of your daughter, our staff, a... read more
Always take my girl here. My girl had puppies today that didn’t go to plan after a race to the vet they helped to settle all parties involved mine included and we are home safely tonight. Great friendly service with compassion and willing to help at a moments notice.
Business response:
Thanks Simone. Luna is good at keeping us on our toes and we are glad to be able to help her, her puppies and yourself!
There’s a post going viral right now about Wells and I’m absolutely appalled. Would never, ever recommend - ridiculous and cruel treatment of the animal in question. Vets preforming animal abuse.
Worst service and treatment ever.
Wellpets Kallangur has a 4.5 star rating with 361 reviews.
Wellpets Kallangur is closed now. It will open tomorrow at 8:00 a.m.