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White Oak Veterinary Clinic
- Veterinarians
- White Oak, PA
About this business
Location details
3065 Jacks Run Road, White Oak, PA, 15131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Awesome vet! Would not go anywhere else! Yes there might be a bit of a wait at times but with the experienced staff and vets and the compassionate care and services you receive each time who is counting minutes? They are very knowledgable and they care for your pets as if there are there own. They consider you and your pets personal needs each and every time.
I have been using White Oak Vet for years. They are very professional and courteous. They have also helped me by quickly providing necessary documentation so that I could rescue a dog from a high kill shelter. I would definitely recommend this Veterinary Clinic. Their prices are also reasonable.
Giving 1 star is even being nice. I used to love the vet, but recently it has really gone down hill. It is IMPOSSIBLE to get an appointment (basically only good for checkups that you schedule months in advance). Not all but some receptionists talk to their customers like we are below them. Also, without going into too many details there has been twice when I have been lied to by staff. Unfortunately this place has gone down hill, and after making some FB posts and talking to people there are many others feeling the same way.
Business response:
Hello, Kayla- Thank you for your feedback. We're sorry to hear that you had a disappointing experience at our hospital. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we take your concerns seriously. We would appreciate the opportunity to speak with you directly to better understand your concerns and address any issues you had. Please don't hesitate to reach out to us at (412) 678-4042 OR info@wovet.com. Thank you again for your feedback, and we hope to hear from you soo... read more
Every time I call, I get the machine. I leave the requested info. but don't get a call back as promised. Apparently they feel like they were an exclusive club. My answer to you is why don't you just pack up and leave towns?Since you aren't interested in contacting clients?
Business response:
Hello, Denise- Thank you for your feedback. We're sorry to hear that you had a disappointing experience at our hospital. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we take your concerns seriously. We would appreciate the opportunity to speak with you directly to better understand your concerns and address any issues you had. Please don't hesitate to reach out to us at (412) 678-4042 OR info@wovet.com. Thank you again for your feedback, and we hope to hear from you so... read more
I had had my dog there since she was a puppy, so for five years. Then we took my daughters dog there too, who was 3. Recently, she ate a sock and had a bowel obstruction. The vet said she needed surgery and that I could take her to avets or he could do the surgery there. Being a newer pet owner and not having medical issues as of yet, I relied on his recommendation that he could do the surgery. What he didn't inform me of was the after treatment and he should have recommended we take her to the vet hospital where she could s... read more
Business response:
Hi Valerie, You and your entire family have our deepest condolences. What your family is experiencing is a pain and heartache we never want any of our clients to endure. We understand your anger. The safety of our patients is truly our number priority, and though there are risks involved with surgery, even routine surgery, we always make every effort to ensure the safety and wellbeing of our patients. Sometimes, in the midst of our grief, we look for ways we could have done something different, to try and prevent the tr... read more
Good vets and assistants, they're all very nice. However, I think they overbook sometimes. They are currently doing curbside dropoff which works fine, but for an 11:30 appt they didn't bring my dog in until 12:30. Waited in the car for an hour. My dog was in there for 10 minutes for a yearly checkup and some shots. Curbside dropoff worked fine, but the wait was a little much. Hopefully next time the wait won't be so long. It's also tough to get through on the phone a lot of times.
We've been taking our dog here for two years now. We brought gotten pretty comfortable with the employees. However, our dog has had an issue and we called for three weeks. We finally got a call back and they said they would call back in 24 hours. They didn't. We called a couple more times again because she this is something we are seriously concerned about. We finally got ahold of them and they said they could only get my dog in for two weeks.
I have taken my best friend there since my arrival back home in 2013. My dog had a very very bad emergency and when I called they refused to fit him into their scheduled day it was filled ! I then just put my dog in my car and drove I happen to come upon a vet's office I took my dog inside and even though they had a full day they took my dog and he was treated very well by strangers ! SHAME on White Oak I guess my dog is 13 so there's only so much money they figure they can make by caring for an animal of his age ! Mr.B does... read more
I have been going to this vet for 2 years, averaging ~ $1000/year. Prepare to wait! Not occasionally, not once in while for an emergency or a busy time period! EVERY APPOINTMENT! You will spend 1 hour to 1.5 hours at your appt. NOT because you are seeing the vet, YOU ARE WAITING. Your average wait time for a vet tech is 30 minutes! I have no idea how their prices compare to other vets. All I know is that I paid what ever they asked and the cost of the same service differs every time you go depending on who is there! No extr... read more
Frequently asked questions about White Oak Veterinary Clinic
How is White Oak Veterinary Clinic rated?
White Oak Veterinary Clinic has a 4.5 star rating with 607 reviews.
When is White Oak Veterinary Clinic open?
White Oak Veterinary Clinic is closed now. It will open at 9:00 a.m.