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Wilson's Natural Landscaping
- Tree Services
- Locust, NC
About this business
Location details
PO Box 367, Locust, NC, 28097, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:30 p.m. | |
| Tue | 7:00 a.m. to 3:30 p.m. | |
| Wed | 7:00 a.m. to 3:30 p.m. | |
| Thu | 7:00 a.m. to 3:30 p.m. | |
| Fri | 7:00 a.m. to 3:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wilson's Natural Landscaping did an exceptional job installing a drainage system and trees in my yard! I was very impressed with the approach that Chad W***** took when he designed the drainage system. His approach was much different (and better!) than the other two companies that I talked with. I very much benefited from his decades of knowledge and experience in drainage work. Chad took the time to walk me through all the details of the design and explain why he was recommending it. He provided me with options and flexibi... read more
Business response:
*****, we truly appreciate working with you to solve your complex drainage problems. Wilsons Natural Landscaping really enjoys challenging projects that need good analysis. Thank you for allowing us to use our skills to the fullest! We look forward to working with you in the future.
There is a good saying that says that people will forget what you said, people will even forget what you did but people will never forget how you made them feel.Therefore, I am giving a 1 star review due to the business owner bullying me and attempting to shame me for lying and being a bad payer, whereas I pride myself in being a man of my word and always paying all my bills on time, as all my credit reports can attest. For perspective, the owner lost his temper for a difference of opinion about $800 while I had spent nearly... read more
Business response:
Apologies your expectations were not met regarding your final payment. We are always working to become a stronger and more customer centric firm. As you disclosed to our good folks there was an irrigation company on site after our team completed the initial project as agreed upon. It was understood they trenched, used machinery and did cause damage to the property. Of course it is fair for WNL to be compensated for fixing damage caused by others as agreed upon contractually. We did execute your projects as agreed upon in a h... read more
Wilsons Natural Landscaping Invoiced six times greater than estimate. They sent invoice of over ********* for shrub/tree trimming and some removal. They charge 85$ per man hour for every man regardless of capabilities. One would think an experienced man like an experienced estimator would have a better idea of what a job would cost. Buyer beware!!! Dont use this company! Plus wanting half of the estimate paid before any work done.
Business response:
Facts regarding ********************* project. While on site with estimator ***** requested very specific work- pruning select shrubbery. Estimate only - not a set price for that precise work was 20 man hours.************************* contracted and verbiage was highlighted AND estimator made it clear to ************** that if he desired additional work while our team was on site we would gladly accommodate requested work and pricing would be performed by the man plus materials.************** loved the quality of work and re... read more
Experience with ******** Natural Landscaping 1.Be prepared for Wilsons to keep your down-payment for several months, without updates on scheduling, before work is scheduled.2.And once work is scheduled, be prepared to be notified that work is scheduled almost immediately. In my case, I live out of town and was informed on a Friday the work would begin on a Monday. So, I was not home to oversee the project.3.Once you receive the contract with the names of plants, be sure to look up and view what the scientific names of plants... read more
Business response:
Apologies we will work hard to correct future issues.We truly felt we provided excellent customer service. We have communicated fully, openly and professionally. Our team executed the contracted work precisely and at a high level.
Frequently asked questions about Wilson's Natural Landscaping
How is Wilson's Natural Landscaping rated?
Wilson's Natural Landscaping has a 4.4 star rating with 105 reviews.
When is Wilson's Natural Landscaping open?
Wilson's Natural Landscaping is open now. It will close at 3:30 p.m.