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Wonder Green Brook
- Restaurants
- Green Brook Township, NJ
About this business
Location details
245 US 22, Green Brook Township, NJ, 08812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 2:00 a.m. | |
| Tue | 10:30 a.m. to 2:00 a.m. | |
| Wed | 10:30 a.m. to 2:00 a.m. | |
| Thu | 10:30 a.m. to 2:00 a.m. | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to 2:00 a.m. |
Im surprise this place doesn't have more reviews. First and foremost this isn't a place for everyone. If you're looking to eat cheap this ain't it. That doesn't mean this place is expensive per se although you can make it expensive if you wish. This is the kind of place you order from when you wanna watch the big game or have movie date night at home. Restaurant quality food without the crowd at restaurant prices. With that said yes it's an all digital menu experience. It has to be this way. Imagine trying to explain to ... read more
Business response:
We're glad to hear that you appreciate our service and the variety of our offerings, Phillip! It's great to know that our team's efforts to provide restaurant-quality food for your at-home enjoyment are recognized. We're also pleased that you found our staff to be friendly and accommodating. Thank you for choosing Wonder, we look forward to serving you again soon!
We have tried several times since GB opening. First experience was great - however since then, most orders have been late, if at all, order mixed up or missing items, our choices were often "sold out", food has arrived looking like someone stomped on it, and then last night we tried one more time and after 2 hours and their usual "$5 credit bc order is going to be late" message we were notified of delivery, but pic was not our home (which is right around the corner and they've delivered to before). Tried to get to 800# custo... read more
So these "restaurants" are all displayed on the app as different restaurants and somehow supposed to be food from top iconic chefs. But it's a service counter designed for pickup or delivery orders. And it looks like fast food in the back. So where are they cooking and prepping all this stuff and is it frozen and reheated ala Applebee's? Hmmm? I ordered the BBQ from Tejas BBQ and I got the combo 2 meats and 3 sides normally priced at 45 plus tax. If you choose their 'free delivery' they still charge extra in service fees, ... read more
Wonder how long they'll stay in business. Ordered a flat bread sandwich and a chicken sandwich. The chicken sandwich was skimpy and very chewy. The flat bread was missing from the other sandwich. Went back for a refund on the flat bread sandwich. Was offered a replacement, and the got attitude when I wanted a refund instead. Poor customer service. Mediocre over priced food.
Business response:
We're truly sorry to hear about the experience with both your meal and the lack of hospitality. We strive to provide quality food and excellent service, and it's clear we missed the mark during your visit. Your feedback is valuable and will be taken into account as we work to improve. Thank you for bringing all of this to our attention, Dave. We hope to better impress you next time if you decide to ever give us another shot.
The food was o-k-a-y but I don't really understand the need for this concept. I ordered a bacon cheeseburger from Burger Baby (but if it was prepared in the back of this establishment then it really wasn't from Burger Baby, was it?). It was fine, it was a burger I could have gotten anywhere else, nothing great. My friend got wings from Wing Trip (but again, did they come from elsewhere or is all of this just prepared in the back a la the place it's SUPPOSED to be from?). She would have liked some more sauce for her wings an... read more
Business response:
We appreciate your feedback and understand your concerns about our concept. Our aim is to provide a variety of food options under one roof, and we're sorry to hear that your experience didn't meet your expectations. We'll take your comments about the portion of sauce and the uniqueness of our offerings into consideration as we continually strive to improve. Thank you for giving us a try, Charles.
We've ordered a couple of times with mixed reviews (wish I could do 2-1/2 stars). My experience today was the deciding factor between 2 and 3 stars. I ordered the gluten free pesto pizza from Alanza) When you pick up the box, it is so light you wouldn't believe there is anything in it. Seriously. This is my second time ordering it so I was prepared for that. Unfortunately, unlike the first time when I really enjoyed it, today it came room temperature, and the crust was so tough I have a sore jaw from trying to chew it (I wa... read more
Business response:
Hi Ellen. Thank you for taking the time to share your honest feedback with us on your recent experiences. We strive to provide delicious and satisfying meals, and it's clear we missed the mark this time with the Pizza. Your feedback is valuable and will be taken into consideration as we continuously work to improve our offerings. We're glad to hear that your sister and husband enjoyed their meals, and we hope to have the opportunity to serve you better in the future.
The pictures looked great but what you got was terrible. My chicken sandwich was exactly like the one from McDonalds. I wouldn't go back. I'm glad I didn't order from one of the more expensive restaurant options.
Business response:
We're truly sorry to hear that your experience didn't match your expectations, Erin. It's important to us that our customers are more than satisfied and we appreciate your feedback as it helps us improve our service. We hope to have the opportunity to make up for this experience in the future.
Some people would like to buy a meal without talking to a human, and I respect their needs or wants, but some people are fed up with ever more apps, QR codes and kiosks to do something simple like say, "I'd like the steak, medium with garlic potatoes. To drink? Sparkling water.", and if you are one of those people who just wants to say an order with your mouth, don't ever, ever go to Wonder. They had a woman sitting inside the door of what feels like a very clean public restroom sized place, and all she does is greet you ... read more
Business response:
We're sorry to hear that your experience didn't meet your expectations, Keyo. We understand that the digital ordering process isn't for everyone and we appreciate your feedback. Our aim is to provide a seamless and efficient service for our customers, but we also value the human touch. Your comments will be taken into consideration as we continually strive to improve our customer experience. Thank you for taking the time to share your thoughts.
Frequently asked questions about Wonder Green Brook
How is Wonder Green Brook rated?
Wonder Green Brook has a 4.3 star rating with 316 reviews.
When is Wonder Green Brook open?
Wonder Green Brook is closed now. It will open at 10:30 a.m.