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ZIA Sunnyside Apartments
- Apartments
- Denver, CO
About this business
Location details
4055 Inca St, Denver, CO, 80211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
So far so good! Great move in experience! Friendly and helpful staff, great amenities, friendly residents and dog friendly. I had a leak under my bathroom sink and they took care of it within 24 hours!
Business response:
Hi Yubi! Glad to hear your move in experience was good. We will share your feedback with maintenance regarding your service request. We are glad to know they were able to take care of this for you right away.
DONT MOVE HERE DO NOT RENT HERE!!!!! The Front office staff are absolutely terrible. I have had multiple issues with my apartment non resolved. You have to pay an obscene amount for “secure parking” which does nothing because they can’t keep their garage secured. I have had two attempts at someone trying to steal my motorcycle. One of which was caused because they left the community garage open for almost two months. And the office will just sit there stair at you and say tough luck. I am stuck in this lease. Do NOT make the... read more
Business response:
Hello Jose, We are sorry to learn about your negative experience at Zia Sunnyside. We would like to discuss your experience directly and help improve your living experience at Zia. Please feel free to contact us directly at 720-445-7330 or via email at zialeasing@kairoi.com.
Do not rent Horrible people very dishonest not worth living here believe me you will regret it in the future do not rent here please do not rent here they are evil and very greedy
Business response:
Hi Durin, Thank you so much for taking the time to share your feedback about your experience at Zia. We are genuinely sorry to hear that your experience didn’t meet your expectations, and we would be more than happy to continue the conversation and address any frustrations you may have. As we discussed, we did send your renewal offer ahead of your lease’s expiration, which outlined all available options, including the month-to-month rate. Our records show that you spoke with Anna, who clarified the notice period and the ra... read more
They had my vehicle towed I figured paying $125 a month was for parking but apparently they needed me to pay more and then didn’t tell me that I had to pay more so then had my $120,000 vehicle towed was very upset with them And they didn’t care they blamed it on me. I would not recommend this apartment to anybody that is looking for honest people that take. any kind of responsibility for them not doing their job
Business response:
Dear Durin, I'm sorry to hear about your experience at Zia Sunnyside Apartments. We have very high standards and it troubles us if we fall short. Please give us an opportunity to discuss this further with you and see if we can improve your situation. Please contact us at (720) 445-7330. We look forward to hearing from you.
Be Prepared! Positives: Great location, super clean apartment, very reasonable price with incentives . Negatives: Leasing office is not communicative and lacks execution. We frequently got calls with incorrect information asking for tasks or more money. It took us forever to get paperwork and significant delays in the move in process. When we moved in, our mobile keys were not working, leaving us trapped in the building. There’s three doors we have to key into with a slow mobile app, which is inconvenient to say the least. W... read more
Business response:
We apologize for the inconveniences you experienced at Zia Sunnyside Apartments. We take your feedback seriously and will address these issues with our leasing office and property management team. Please contact us at (720) 445-7330 so we can work to resolve these issues promptly. Thank you for bringing these concerns to our attention.
Not worth the price My interactions with the staff were all really sweet. Maintenance is really responsive. However, the overall effectiveness of the team is low. This isn’t a solution focused property. I moved into a unit that wasn’t weather sealed and it was freezing even with the heat turned on. It felt like being in a storage unit or shipping container during winter. Getting the internet activated took almost a week because the internet provider didn’t know what unit I was in, even after I and Zia staff told them. When I... read more
Business response:
We apologize for the inconveniences you experienced during your stay at Zia Sunnyside Apartments. We appreciate your feedback and will work to address these issues to improve our services. Please feel free to contact us at (720) 445-7330 if you have any further concerns.
Stay away! This place was great until Kairoi took over. They came in, cleaned house with the fantastic front desk staff that was already here, and hired a bunch of new people with seemingly no transfer of power/knowledge. Just another company trying to squeeze money out of you in whatever way they can manage. All you need to do is check one of the many recent reviews that say this exact same thing. Shop literally anywhere else and don't let the price fool you - buildings like this are a dime a dozen these days, and you'll be... read more
Business response:
We apologize for any inconvenience you may have experienced. We strive to provide the best service possible and are sorry to hear about your dissatisfaction. We value your feedback and will address your concerns internally. If you have any further questions or would like to discuss this further, please feel free to reach out to us at (720) 445-7330.
Do not move here * kairoi management constantly gaslighting tenants * elevator down since Halloween weekend and no communication despite Kairoi saying they’ve been communicating “constantly”. Do they think we’re idiots and don’t talk to our neighbors? * sudden, unexplained huge spike in utility bill is apparently not an “error”
Business response:
We apologize for any inconvenience you may have experienced at Zia Sunnyside Apartments. We take tenant concerns seriously and strive to provide clear communication. We are actively addressing the elevator issue and working to resolve it as soon as possible. Regarding utility bills, we encourage you to reach out to our management team at (720) 445-7330 so we can address your specific situation. Thank you for bringing these concerns to our attention.
Poor Management & Unsafe Was one of the first tenants and do not recommend moving here. Do not be blinded by there *amenities (*some amenities are off limits to half of the building and this is not advertised). Car was broken into twice in the *secure and guarded garage (* gate was consistently broken, half of garage was closed due to "construction", there was no security on duty). For the price you pay you can easily find somewhere better in Denver. Also they will nickle and dime you on cleaning fee's.
Frequently asked questions about ZIA Sunnyside Apartments
How is ZIA Sunnyside Apartments rated?
ZIA Sunnyside Apartments has a 3.9 star rating with 248 reviews.
When is ZIA Sunnyside Apartments open?
ZIA Sunnyside Apartments is closed now. It will open at 10:00 a.m.