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Zynex Medical
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's works great
Business response:
Hi, Kelvin. Thanks for taking the time to share your positive experience. We truly appreciate it!
So far so good..Waiting on my refund ..The product works great
Customer service is always very good but we can never seem to get my issue resolved.
Business response:
Currie, we received your review and see that you were unsatisfied with your experience with Zynex. We sincerely apologize and would like to speak with you further so that we can better understand and address your concerns. We apologize for any misunderstandings about the billing process and would be happy to assist in finding an appropriate resolution. Please contact us at 800-495-6670 or email us at patientsupport@zynex.com. Our hours of operation are Monday through Friday from 6a-6p MT.
I was at my Dr’s office and was introduced to Jason a Zynex Rep who introduced the NexWave Tens Device. He was very pleasant and courteous, very good demeanor. He explained very clearly and even let me try the device, it was great! He was very professional and knowledgeable and answered every question I had. I later received a telephone call from a Zynex Rep the young lady was very nice and she submitted the order for my device. She explained the process, she was very sweet, professional and knowledgeable, when you have some... read more
Business response:
Thank you so much for your kind words, Maria. We really appreciate you taking the time out to share your experience with us. Cheers, Zynex Medical
Your representatives ate always available. A representative always answers the phone and I have never gad to leave a message during your hours of operation. Your company is operated very efficiently. The staff is very knowledgeable in your products and the products are shipped within a day. A sincere pleasure contacting your company.
Business response:
Hi, Leon. Thanks for taking the time to share your positive experience. We truly appreciate it!
Was very professional, informative,polite and answered all questions. Did an excellent job.
Business response:
Thank you so much for your kind words, Donna. We really appreciate you taking the time out to share your experience with us. Cheers, Zynex Medical
I got a call the same day the PT recommended the unit and the it was mailed to me in a timely manner.
Business response:
Thank you so much for your positive feedback, Sherryl . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Quick response time and received equipment promptly
Business response:
Thank you so much for your positive feedback, Clara . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Great customer service
Business response:
Hi, Rebecca. Thanks for taking the time to share your positive experience. We truly appreciate it!
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.8 star rating with 9,760 reviews.
When is Zynex Medical open?
Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.