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50Floor
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Margaret the installer mgr is wonderful and so is the installer Samuel. He did an awesomely job installing LVP !! He is very careful with moving furniture as well. We are very pleased with everything and recommend 50Floor to our family neighbors and friends.
Business response:
Hi S K C! Thank you so much for your wonderful 5-star review! We're so happy to hear that Margaret, our installation manager, and Samuel, your installer, made such a positive impact on your experience. It’s fantastic to know Samuel's care with furniture and his skill in installing LVP really stood out. We truly appreciate your recommendation to your family, neighbors, and friends – that means the world to us! Thanks again for choosing 50Floor!
Richie did a great job going through what we want and explained throughly without any pressure. We had issues with the appointment and he took care of it asap.
Business response:
Hi, S. Thank you so much for leaving us a stellar review! 😁 If you have any questions or further feedback, please don't hesitate to reach out to us. We're always here to assist you.
Gorgeous flooring, sure do wish it was finished. Its been almost a week and we have been told someone was coming out to finish up over and over, or someone would call us about it. Took the money to pay for it quick enough, but, no customer service. We have called, and called and called. So far we have received one text saying they would call us, but nothing. I am really disappointed. I wanted the floor done for the holidays, but, I guess that was too much to ask. Don't pay them before everything is done.
Business response:
Hi Debra, We sincerely apologize for the frustration you've experienced and understand your disappointment. Our records show that you’ve already spoken with a member of our National Experience team, and we are currently looking into this matter. Thank you for bringing this to our attention, and we truly regret that we didn’t meet your expectations. We are committed to resolving this as quickly as possible and appreciate your patience in the meantime. Respectfully, 50Floor 877-503-5667
HIRED 50 FLOOR TO REINSTALL FLOOR INSTALLED BY UNLICENSED HANDYMAN IN SAINT AUGUSTINE. UNFORTUNATELY FOUND OUR TOO LATE. HOWEVER. 50 FLOORS DID COME IN AND REDO AT A FAIR PRICE. EXCEPT, YOU GET WHAT YOU PAY FOR. CREW THAT CAME IN, APPEARED TP KNOW HOW TO INSTALL FLOORING, HOWEVER UPON LEAVING, FOUND FLOORING NOT COMPLETED AS AGREED, AN ALSO COMING UP IN KITCHEN, NOT PUT DOWN PROPERLY. AND NOT UNDER FRIDGE AND STOVE AS ORIGINALLY AGREED. Did get them to come out once to fix and reglue kitchen floor. just to have s... read more
Business response:
Hi David, After reading your review, we can understand how unpleasant your flooring concerns and experience are; however, after searching your name in several variations we have been unable to find your account in our system. In order to help us understand where things went wrong and to offer solutions, please provide the name and address associated with the account along with the best contact number to reviews@50floor.com. Thank you for your time. 50 Floor
Absolutely the worst experience with a business I’ve ever had. It took three days to do an 1100 square foot house while cutting the bottom of your front door to short also braking the Flange on our toilet which just cost me an additional $375 to fix. Still waiting on the door to be fixed. I would not recommend this company to my worst enemy
Business response:
Thank you for providing your feedback and letting us know about this issue, Michael. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your review has been forward to the relevant department their attention. Respectfully, 50 Floor
Frequently asked questions about 50Floor
How is 50Floor rated?
50Floor has a 4.6 star rating with 315 reviews.
When is 50Floor open?
50Floor is open now. It will close at 9:00 p.m.