This profile has been claimed by the business owner or representative.
8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
We are loving our 8x8! Our office prides itself on operating like a home, so we don't have a receptionist and our clinicians answer their own calls. But we were having to call people back from our intake line days later. That doesn't work well! We were missing calls. With the 8x8 system that allows all clinicians to be rang at the same time, we can now answer most of our intake calls without them having to leave voicemails. This allows us to help them when they are focused and ready to set the appointment. Thank you, 8x8!
It is very convenient to communicate with coworkers in different offices.
We love that you can upload the app on your cell phone. It is so easy to use, dial, see if someone is on their phone, etc. We also like the functionality of your website, We can easily and quickly make personnel changes on your website. We have complete control to make most changes without any tech support. Great system, very intuitive and easy to use.
I needed to have a home based business phone that offers a 2-line phone that enables me to be able to answer, park, transfer and conference other callers. 8x8 provides this at an affordable cost as opposed to traditional phone services. I love the options of background music while callers are on hold and ability to create a contact directory. The sound and voice quality is much better and more professional than using a blackberry or cell phone. Forwarding my office phone provides a seamless experience for business calls as i... read more
I love being able to listen to VM's through my email. Sometimes I have to work from home and away from my desk and phone. I am able to listen to the VM and return the call or send an email back to the caller right away. Another great thing about the 8x8 is that I am able to schedule and facilitate conference calls straight from the phone itself!
I love 8x8. It allows me to control all of my stores from one location. If a store is having issues I can easily forward those calls to another location. It is quick, convenient and user friendly.
8x8 has taken the stress off worrying about the most critical pipeline to our customers. No longer having to maintain expensive phone equipment in-house has allowed us to focus on other aspects of our business to grow and remain profitable. 8x8 customer support has been excellent!
With having two support staff plus myself having the ability of each person have their own fax number make it much easier for the office to operate. The ability to transfer a call to your cell phone when it is time to leave for lunch or leaving for the day is very nice. Thanks for making my agency run smoothly. Sincerely, Danny Mills, Allstate agency owner
We love the ability to switch between WiF/Data and Cellular Network. This set 8x8 apart when making our decision. It is a big help when Wifi/Data coverage is weak or unavailable. It is a factor all business users should consider when choosing a Cloud Communications provider.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open at 9:00 a.m.