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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
We like that we can access our service with our desk phones, via a windows application on my laptop, or from an app on my smart phone. Even from the web I have access. It makes it really easy to always use my 8X8 service.
It keeps signing me out even while I'm typing notes. I don't understand why I'm constantly having to re-log in.
Great quality and service and a complete menu of services . Truck Dyansty LLC Saint Cloud, MN
Integration with SFDC seems to be down at the moment. My colleague is having the same issue with the loading wheel of death.
Business response:
Thank you for your feedback, Sam. There has been no recent reports of reoccurring issues with loading so everything should be stable. If you are still having trouble, please send us an email at social@8x8.com and we'll be happy to help you.
The reliability of the service. Before choosing 8x8 we had a service that would drop calls almost daily. When working with their support teams they would always point the finger back at us. Saying that the problem was on our end and they could not do anything about it. The decision was made to drop that service provider and look for a new one. After several recommendations from colleagues, we decided to give 8x8 a try and a year and a half later we just couldn't be happier. As the sole IT support technician at my company hav... read more
Best business decision we ever made was to switch to 8x8. We add extensions as needed. Their app is fantastic allowing us to make calls our cell phone but it appears to be from our desk. Call routing is easy and when you call their help desk you get a real person whom can actually help.
I don't often do this but I do think, with at least five years of using 8x8, I should say that I'm pleased. I don't use all of the services offered, which are many, but do know if there is a question that I may have or my staff it will be answered without any problems. I would suggest to anyone, who relies on their phone system for survival, that they give this Company an opportunity to show what they have to offer. The service, price and ease of use is something to consider.
8X8 has been fabulous; not just for their phone service, but as compared to all companies today. Their personnel are well trained, speak English and all have helped me each and every time I had a question. I no longer experience this kind of service given today's low standards. The only other company I deal with that offers comparable 24 hour service is a company called HomeAway. Other than that ,service is a thing of the past. I just switched to Comcast due to the capability to bundle TV, Phone and Internet with the full ... read more
The reliability of the service. Before choosing 8x8 we had a service that would drop calls almost daily. When working with their support teams they would always point the finger back at us. Saying that the problem was on our end and they could not do anything about it. The decision was made to drop that service provider and look for a new one. After several recommendations from colleagues, we decided to give 8x8 a try and a year and a half later we just couldn't be happier. As the sole IT support technician at my company hav... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open at 9:00 a.m.