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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
All in all experience with 8x8 is satisfying, customer support works great and fast. Quality of calls also satisfying.
Business response:
Thank you so much for your kind words, Stasys. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
Reasonably priced Not so happy with the support calls Very frustrated with the instructions to use the phones.
Business response:
Thank you for providing your feedback and letting us know about this issue, Gordon. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (866) 879-8647 and we'd be happy to help you out. Cheers, 8x8
We had a great time following up with our CSM on additional projects to make our contact center more efficient!
Business response:
Thank you so much for your kind words, Jay Spencer. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
we have had this phone system for about 3 months. It's been great!!! I like the access to online account manager, and the emailed voicemails.
Business response:
Thank you so much for your kind words, Sandra. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
hello How are you?
8x8 offers a great service at a reasonable value with excellent support and sales. I have recommended 8x8 mainly for its service and technical support.
Business response:
Thank you so much for your kind words, Enrique. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
Reliable, good service, reasonably priced and high tech.
Business response:
Thank you so much for your kind words, Bob. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
I like 8x8 and the services it offers. I think the service is reliable. Would like to see the prices decrease and have a better strategic account manager. I have called to speak with my account manager's supervisor, but they never returned my call.
Business response:
Thank you for providing your feedback and letting us know about this issue, Nader. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (866) 879-8647 and we'd be happy to help you out. Cheers, 8x8
Great software, well-suited to the demanding task of managing calls for our VOIP call center. Would definitely recommend!
Business response:
Thank you so much for your kind words, Sonya. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 9:00 a.m.