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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    kent k.'s profile image
    kent k. 
    on Birdeye

    4 years ago

    NO issues haven't had any problems since I became a customer. 

    Business response:

    Thank you so much for your kind words, Kent. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Bruce J.'s profile image
    Bruce J. 
    on Birdeye

    4 years ago

    I am Neutral in this survey due to I have not utilized the system to understand value. I will need to re contact customer service for proper usage of the system 

    Business response:

    Thank you for providing your honest feedback. To reach our support please use this link to either reach us via phone or log a ticket via https://support.8x8.com/support-services/support/contact-8x8-technical-support. Cheers, 8x8 

    Benjamin P.'s profile image
    Benjamin P. 
    on Birdeye

    4 years ago

    Extremely easy to setup and the customer service is crazy good. I recommend them to all of my buisness customers. 

    Business response:

    Thank you so much for your kind words, Benjamin. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Joe's profile image
    Joe 
    on Birdeye

    4 years ago

    Great VOIP product and depth of service to handle any potential problem... smaller "mom and pop companies" can't handle the issues nearly as well. Nothing is perfect, but if the service goes down you want a company like 8x8 behind you. 

    Business response:

    Thank you so much for your kind words, Joe. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Hector's profile image
    Hector 
    on Birdeye

    4 years ago

    very direct and informative 

    Judy J.'s profile image
    Judy J. 
    on Birdeye

    4 years ago

    Been a customer with 8x8 for over 3 years and love the service they provide. When I moved from Panama City after Hurricane Michael, I was able to keep the same phone and fax numbers and that was huge to my business. Any time I have contacted customer service my issue or question is resolved on the first try. I highly recommend their products. 

    Business response:

    Thank you so much for your kind words, Judy. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    joseph s.'s profile image
    joseph s. 
    on Birdeye

    4 years ago

    Been with 8x8 for over 13 years. Way easier than I ever expected 

    Business response:

    Thank you so much for your kind words, Joseph. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Jesse K.'s profile image
    Jesse K. 
    on Birdeye

    4 years ago

    The service itself works quite well. The customer service and follow-up leave some things to be desired. 

    Business response:

    Hello Jesse, Thank you for your review. Please know that your feedback is critical to us improving and making sure we are addressing your needs. We apologize that you have been having trouble with our service and not getting complete assistance. Please send us email at social@8x8.com with your account information and ticket number so we can review what went wrong on a particular case. Cheers, 8x8 

    Nader S.'s profile image
    Nader S. 
    on Birdeye

    4 years ago

    Rich easy to use admin portal. Can easily configure and reassign extensions. Price is also reasonable. 

    Business response:

    Thank you so much for your kind words, Nader. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is open now. It will close at 6:00 p.m.