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Ace's Garage Door Repair & Installation

4.8

About this business

At Ace’s Garage Doors, we’ve built our business around taking care of homes. In 2009, we started working on home warranties, and today we’re proud to have grown into a company that puts homeowners first. We are family owned and operated in San Francisco, CA. We are fully certified and insured. We prefer servicing residential because it’s important to us to take care of people where they live. We’re open for installations and repairs from 9 to 5, but offer customer service round the clock, and almost all of our parts are alr... read more

Location details

1943 Mission St, San Francisco, CA, 94103, United States

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4.8905 reviews
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Melissa Avery's profile image
Melissa Avery 
3 years ago

I took the day off from work on Friday to be home from 1-5 for my tech to arrive. This had been scheduled on Wednesday (days in advance although they advertise same day services). I called the company at 4:15 concerned that he had not arrived. The receptionist said she would have the tech call me. He never called. I called back at 5:00 to let the receptionist know that he had not called and I was very upset that I had lost wages missing out on a work day waiting for him to not arrive. She spoke over me in an uncaring manner ... read more

Elsa Rodriquez's profile image
Elsa Rodriquez 
4 years ago

ACES garage door technician is not giving even 10 min to. trouble shoot the technical issue to see if he is able to fix the technical issue. your technologist probably expects the easiest work flow by geting assign. to do not wor,k but need pay check for SURE??? & I wouldn't recommend any one to contact your Co. for help and to pay YOU for freebies like Lazy unresponsible careless employees with technical degrees as?? Technician thechnicians troubleshoot repair fix and help their customer before the expect pay? 

Carrie Cameron Tarbell's profile image
Carrie Cameron Tarbell 
4 years ago

They will lie about needing to do repairs that aren’t covered under your warranty and steal your money. DO NOT LET THEM ROB YOU TOO. 

Marquetta Kat's profile image
Marquetta Kat 
4 years ago

This place is full of scammers. Do not use them! My home warranty company sent them out to fix my garage. The tech lied and said that my warranty didn’t cover the repair but he had the parts if I wanted it fixed that day. I knowing nothing about garage doors, believed him and paid $600 for the repair. Come to find out out months later it was covered by my warranty and he lied on the invoice about the repair he did to the warranty company. When I started a complaint with my company to get my money back and left a bad review... read more

Elizabeth White's profile image
Elizabeth White 
recommend  Recommended
4 years ago

Prompt and excellent service on my garage door. I will continue to use Ace. 

Cleo Tobie-Barnes's profile image
Cleo Tobie-Barnes 
recommend  Recommended
5 years ago

Our garage door spring broke, Wed May 6th '20. I called our home warranty company and as I was in the phone with them, Ace was calling me! I called back and they were able to send someone Thurs, May 7th (10-2p window). I got a notification that Asher was coming at 11:28. He was in front of my house about 11:25. He politely asked if he could enter; I'm sure due to Covid-19. Asher was wearing a mask, as I was as well. He followed me to my garage where he maintained 6ft from me. Our garage door is like new again...less than ... read more

Jeff Gilbert's profile image
Jeff Gilbert 
recommend  Recommended
5 years ago

Great service and quality work! 

Ross Miller's profile image
Ross Miller 
recommend  Recommended
5 years ago

They're very friendly and professional showed up on time clean the back to theirselves fixed the problem I had no concerns 

Olga Zuyakova's profile image
Olga Zuyakova 
recommend  Recommended
5 years ago

I was thinking to replace garage door opener as it became difficult to close due to slack in motion between the chain, pulley and curved door arm. while closing the weight of the door would yank on the pulley, so the pulley now is partially open and the door would go up. the motor after such a jerk would make ticking noise. So Ace send Malek to do the free estimate. Malek fixed the whole situation with one bolt that took away the slack at no charge. It is always a pleasure to have business with people who know what they're d... read more

Frequently asked questions about Ace's Garage Door Repair & Installation

How is Ace's Garage Door Repair & Installation rated?

Ace's Garage Door Repair & Installation has a 4.8 star rating with 905 reviews. 

When is Ace's Garage Door Repair & Installation open?

Ace's Garage Door Repair & Installation is open now. It is open 24/7.