Affordable Family Storage

Name: Affordable Family Storage
Address: 3400 E 33rd St, Des Moines, IA, 50317, US
Telephone: (515) 325-0248
Price range: $$
Rating: 4.9

4.9

★★

191 reviews

|Self Storage|Des Moines, IA 50317

3400 E 33rd St, Des Moines, IA 50317

(515) 325-0248

https://www.affordablefamilystorage.com/3400-e-33rd--des-moines-ia-50317

Closed now

About

You'll find the affordable self storage unit you're looking for at Affordable Family Storage! We're located near Little Caesars Pizza, Snap Fitness, Community State Bank, and Goodwill at 3400 E 33rd Street in northeast Des Moines, IA. We're close to both I-80 and Hwy 6, making us accessible not only to residents and businesses of Des Moines, but of Norwoodville, Berwick, Altoona, Bondurant, and other area communities. Come visit us and we'll help you choose the perfect storage unit for you!

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4.9

★★

191 reviews

5★171

4★12

3★1

2★0

1★0

7 reviews have no rating

152 Reviews4.9Google
27 Reviews5.0BirdEye
5 Reviews4.8Sparefoot

Reviews(39)

Google Reviews(152)

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5 results available.

Recommended

Samantha S. on BirdEye

★★

2 months ago

Tina was amazing. I was a bit confused and had trouble with the code this was in no part due to anything wrong with the service or your system. It was completely on my end. She was very patient and kind and stayed on the line until we were able to get in and find out unit. I work in a call center myself and recognize quality service and now how difficult helping clients over the phone can be and she did a fantastic job!

Business Response:

Thank you, Samantha for your amazing review! We are so happy Tina took such good care of you & got you all set! Top Notch is exactly what we strive for & I'm so glad we met your expectations. Thanks so much for choosing AFS!

Nicole on BirdEye

★★

5 months ago

Love it! it was so easy to call and get information. Theresa was amazing showing me the unit and helping me find the best fit for my needs and made paperwork effortless.

Business Response:

This is so wonderful to hear, Nicole! Thanks so much for sharing your positive feedback. We are thrilled that Theresa got you all set & thanks for being our guest!

Keith H. on BirdEye

★★

6 months ago

The customer service was great! She took her time and showed us multiple units and explained pricing. She also made sure the move into the storage was smooth. She checked on us to make sure we had everything we needed.. she was a all around sweet person. If I ever need another unit I would definitely rent from the Des Moines location again..

Business Response:

Thank you so much, Keith for your awesome review! We love to hear positive feedback & are so happy to hear our Customer Service met your expectations. Thank you for choosing AFS!

Janis L H. on BirdEye

★★

6 months ago

Pleasant customer service with easy sign up and directions! Definitely recommend. Theresa was very helpful!

Business Response:

Thanks, Janis for your recommendation! That is the best compliment we could receive. We are so thrilled to hear the process was easy & can't thank you enough for choosing AFS!

Christobal V. on BirdEye

★★

7 months ago

Theresa was the most helpful in every aspect of the process from me calling and asking questions to me filling out the paperwork. Theresa is the reason I chose to use Family Affordable Storage Units.

Business Response:

Thank you Christobal for your lovely review! We are just delighted Theresa got you all set & took such great care of you. Theresa is a wonderful Team Member of ours & we love hearing positive feedback about our Customer Service. Thanks for choosing AFS!

Rachel on BirdEye

★★

8 months ago

Theresa was really friendly and was extremely helpful in finding the best storage solution for my needs!

Business Response:

Thanks so much, Rachel for your great review! Theresa are wonderful members of our Team & we are so delighted she took such good care of you. Thanks for choosing AFS!

Elle k. on BirdEye

★★

8 months ago

Theresa is the mast nice and helpful person she made my rental a pleasure i really enjoyed talking with her and i love the concept of this storage facility. She needs a big raise !! Ive met a new friend i enjoyed my experience of getting a storage space because moving is stressful and theresa made it not be that way with my getting a storage space. Thanks bunches!!!☺

Business Response:

WOW! Thank you, Elle, for sharing your wonderful experience with us! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We are happy to have you as a customer!

shelly on Sparefoot

★★

8 months ago

Customer service The lady at the desk was awesome very helpful explained everything in good detail itâs a clean place nice itâs big - I think it was worth it

Crhistian R. on BirdEye

★★

8 months ago

My wife called a week before we needed to check in to see if there was space available and had the opportunity to work with Theresa. She was extremely nice, professional, and provided great information regarding storage unit sizes and prices. The check-in process was consistent with our phone conversations. The facility itself is clean, well organized and safe. We are confident with our decision to secure our belongings at Affordable Family Storage!

Business Response:

Thank you so much for taking the time to share your experience! We are delighted to hear that Theresa helped find the perfect unit! We couldn't be happier you chose AFS, Crhistian!