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AireBeam Fiber Internet
- Internet Service Providers
- Arizona City, AZ
About this business
Location details
13590 Sunland Gin Rd, Arizona City, AZ, 85123, United States
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How many times are there going to be outages?! It seems like there are multiple a month in the Buckeye and Tonopah region. Me and my wife work from home and it’s super inconvenient. It’s not like we can switch internet providers because this is the only one that’s fast out here. What is being done to mitigate this? Anything at all?
Business response:
Hi Jorge, We understand your frustration and appreciate you taking the time to share your experience. You’re absolutely right—reliable internet is critical, especially for those working from home. The outage on April 24th was caused by a third-party provider and affected a wide area, including Buckeye and Tonopah. Our field techs responded immediately, and service has since been fully restored. That said, we agree that multiple disruptions are unacceptable. Behind the scenes, we’ve already begun working on infrastructure e... read more
if I could give them, zero stars I would. And I only base that on customer service, actual Internet service, and their billing which billed me three times and it took 2 1/2 hours and seven different people to be able to get a refund of lesson $30. It was a 45 minute phone call with Karen to get an email confirming that they had refunded or at least processed the refund. I would never use this service . Even if it was a monopoly, and the only service that ever existed. Most horribly trained an executed company on the planet.
Service is not great during the winter months
Business response:
Hi, Lawanna. At AireBeam We aim to provide the best possible experience for our customers? Please email us at cssmgr@airebeam.com or call 520-510-0909 so that we can review your issue.
The internet service from AireBeam is horrible. The speed is up and down. I constantly get download speeds of 5 or 6 meg and I am paying for 20 meg. Some of the download speeds have been 0.06, I thought we were done with those speeds since the old Dial up Days. I have hundreds of Speed Test screen shots to show the type of service that me and my neighbors are receiving. The only reason we put up with the service is AireBeam is the only Internet Provider in our area except Satellite.
Business response:
Hi, Chuck. We are sorry to hear that we didn’t meet your expectations. We strive for quality service here at AireBeam and would love the opportunity to improve. Please contact our customer service team at (520) 510-0909!
RecommendedTerrible service and terrible customer service!!!!
Terrible service, I’ve been without internet for weeks now, so have my neighbors. It used to be consistent a year or two ago but it’s completely dropped off and no one in the office is helpful. I wouldn’t recommend it to anyone at all.
Business response:
Sarah, we strive on providing the best experience possible. Please allow us a moment. We will reach out shortly. AireBeam
they cut my antenna lead, so no local channels. And the only way to watch is through my laptop. Not impressive
Business response:
Steve, we appreciate your feedback! Feel free to reach out to us at cssmgr@airebeam.net happy to assist if we can.
Frequently asked questions about AireBeam Fiber Internet
How is AireBeam Fiber Internet rated?
AireBeam Fiber Internet has a 4.4 star rating with 2,314 reviews.
When is AireBeam Fiber Internet open?
AireBeam Fiber Internet is open now. It is open 24/7.