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Alert 360

4.9

About this business

Houston’s best home & business security company, Alert 360 started as a small installation and alarm monitoring business in 1973. We have grown to be the largest home & business security providers in the nation! Our state-of-the-art home security system technology is available to all homes and businesses in the Houston area! We specialize in wired and wireless security cameras, and 24/7 live video and alarm monitoring. Thousands of Houston homeowners and businesses already rely on Alert 360 alarm systems to protect their fam... read more

Location details

6650 W Sam Houston Pkwy, 400, Houston, TX, 77041, United States

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4.91,569 reviews
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Kenia Ortiz Carlson's profile image
Kenia Ortiz Carlson 
recommend  Recommended
4 years ago

customer service is polite, thoughtful and helpful. 

Business response:

Thank you for sharing your experience, Kenia. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager  

Maddie Vallejo Brown's profile image
Maddie Vallejo Brown 
recommend  Recommended
4 years ago

The techs that installed our alarm and camera system were very reliable and both had extensive knowledge. The price is great! Highly recommend. 

Business response:

Thank you for sharing your experience, Maddie. Customer service is incredibly important to us, and I'm happy your techs provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager  

Biddie Butler's profile image
Biddie Butler 
recommend  Recommended
4 years ago

We recently had 2 systems put in, we had Moe as the tech for our 1st and Juan at our second, great people! When they left I knew everything about the system with confidence!!! My husband woke up and said I felt so confident in the system I slept all night for the 1st time in months! Thank you all so much! 

Business response:

Thank you for sharing your experience, Biddie. Customer service is incredibly important to us, and I'm happy both Moe and Juan provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager  

Kriss Karp's profile image
Kriss Karp 
recommend  Recommended
4 years ago

I had an older system that was never monitored before and it took a little more time to set up. The technician took his time and explained what he was doing as he installed the radio and programmed the system. Very professional prompt with their appointment. I would definitely recommend and also referrals are $100 so let them know I referred you! 

Business response:

Thank you for sharing your experience, Kriss. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager  

Ron N Monique Waggener's profile image
Ron N Monique Waggener 
recommend  Recommended
4 years ago

Service was excellent. Mr Charlie was extremely knowledgeable and helpful, fully explaining the system and the “how to’s”. I am extremely pleased with the all at round service and quality of their product. 

Business response:

Thank you for sharing your experience, Ron & Monique. Customer service is incredibly important to us, and I'm happy Charlie provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager  

Elisabeth Browning's profile image
Elisabeth Browning 
recommend  Recommended
4 years ago

They have been very good for the tech support to in home repairs. Plus, great price! I highly recommend! 

Business response:

Thank you for sharing your experience, Elisabeth. Customer service is incredibly important to us, and I'm happy our tech support team has provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Sue Davis's profile image
Sue Davis 
recommend  Recommended
4 years ago

A storm power surge damaged the box in our attic. It is a difficult location to access but he did a great job with a smile on his face. Quick work and our alarm was again working perfectly. 

Business response:

Thank you for sharing your experience, Sue. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager  

Carol Rodriguez's profile image
Carol Rodriguez 
recommend  Recommended
4 years ago

Good prices and excellent service 

Ubaldo Corona's profile image
Ubaldo Corona 
recommend  Recommended
5 years ago

Price, equipment, knowledge, professionalism and friendliness 

Business response:

Thank you for sharing your experience, Ubaldo. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager  

Frequently asked questions about Alert 360

How is Alert 360 rated?

Alert 360 has a 4.9 star rating with 1,569 reviews. 

When is Alert 360 open?

Alert 360 is open now. It is open 24/7.