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Alert 360

4.7

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Location details

6650 W Sam Houston Pkwy, 400, Houston, TX, 77041, United States

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4.71,714 reviews
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Melinda Guth's profile image
Melinda Guth 
recommend  Recommended
6 years ago

We switched from ADT after 15 years because of their poor service. Alert360 is the best Alarm provider, hands down. The alarm response calls from a LIVE PERSON every time is the best. I appreciate not having to "dial 1" if I'm about to get robbed. 😯 

Business response:

Thank you for sharing your experience, Melinda. Your recommendation as a customer means so much to us. Our monitoring center works so hard to maintain a low alarm response time, and it sounds like their dedication is paying off! Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Connie Sterling Lammey's profile image
Connie Sterling Lammey 
recommend  Recommended
6 years ago

Good technician-took care of our problem within a few minutes. 

Business response:

Thank you for sharing your experience, Connie. Customer service is incredibly important to us, and I'm happy your tech met your expectations. Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Isidro Herrera's profile image
Isidro Herrera 
recommend  Recommended
6 years ago

Good service thank you very mush 

Business response:

Thank you for sharing your experience, Isidro. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Jo Bailey's profile image
Jo Bailey 
recommend  Recommended
6 years ago

Greg with Alert 360 was great today. Fixed the problem quickly, was courteous and appeared quite knowledgeable! Thank you Greg! 

Business response:

Thank you for sharing your experience, Jo. Customer service is incredibly important to us, and I'm happy Greg met your expectations. Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Balwant Khurana's profile image
Balwant Khurana 
recommend  Recommended
6 years ago

The tech was very professional and knowledgeable 

Business response:

Thank you for sharing your experience, Balwant. Customer service is incredibly important to us, and I'm happy your tech met your expectations. Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Shannon Oliver's profile image
Shannon Oliver 
recommend  Recommended
6 years ago

Great customer service and support. 

Business response:

Thank you for sharing your experience, Shannon. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Syed N Ahsan's profile image
Syed N Ahsan 
recommend  Recommended
6 years ago

Good security Alarm system. Staff is friendly and they do provide good technical support. 

Business response:

Thank you for sharing your experience, Syed. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

ម៉ន ជាលីន's profile image
ម៉ន ជាលីន 
recommend  Recommended
6 years ago

Best service and technician. He’s friendly and professional 

Business response:

Thank you for sharing your experience ម៉ន ជាលីន. Customer service is incredibly important to us, and I'm happy your tech met your expectations. Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Virginia Cones's profile image
Virginia Cones 
recommend  Recommended
6 years ago

Courteous professional and competent 

Business response:

Thank you for sharing your experience, Virginia. Customer service is incredibly important to us, and I'm happy your tech met your expectations. Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Frequently asked questions about Alert 360

How is Alert 360 rated?

Alert 360 has a 4.7 star rating with 1,714 reviews. 

When is Alert 360 open?

Alert 360 is open now. It is open 24/7.