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Alert 360 Home & Business Security Houston

4.9

About this business

Houston’s best home & business security company, Alert 360 started as a small installation and alarm monitoring business in 1973. We have grown to be the largest home & business security providers in the nation! Our state-of-the-art home security system technology is available to all homes and businesses in the Houston area! We specialize in wired and wireless security cameras, and 24/7 live video and alarm monitoring. Thousands of Houston homeowners and businesses already rely on Alert 360 alarm systems to protect their fam... read more

Location details

6650 West Sam Houston Parkway, Suite 400, Houston, TX, 77041, United States

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4.91,514 reviews
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N S.'s profile image
N S. 
on Birdeye

2 years ago

Excellent customer service. Friendly and trustworthy. 

Business response:

Thank you for your review, N S. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Franklin V.'s profile image
Franklin V. 
on Birdeye

2 years ago

Tammy Mcandrews was helpful and very detail and was fully explained the system and monthly payment and She was awesome as well his tech Juan for installing my new system. Thank you I recommend 360 alert to everyone. 

Business response:

Thank you for sharing your experience, Franklin Velasco. Customer service is incredibly important to us, and I'm happy Tammy provided exceptional service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

David Y.'s profile image
David Y. 
on Birdeye

2 years ago

The installation process was easy, and the app is very easy to use. Very professional outfit, and they made sense with the location of the motion sensors which are a backup to my security cameras. 

Business response:

Thank you for your review, David Yaw. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Jeanne A.'s profile image
Jeanne A. 
on Birdeye

2 years ago

Tammi is amazing and so is Raymundo! Both are so easy to work with and most importantly they are detailed and thorough with their assignments. Thank you to the both of you for making our system's upgrade so easy!  

Business response:

Thank you for sharing your experience, Jeanne Anorga. Customer service is incredibly important to us, and I'm happy both Tammi & Raymundo provided exceptional service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Jonathon G.'s profile image
Jonathon G. 
on Birdeye

3 years ago

Tammi was amazing. I made a mistake on the day of the walkthrough at my house and she graciously came the following day, no questions asked. She was thorough with going over all products and services that I wanted. The install technician Sam was amazing. He was patient with me as I moved items out of the way so he could do his job. He made everything look good that he installed. He was thorough in his explanation of the system and made sure everything worked as it should.  

Business response:

Thank you for sharing your experience, Jonathon Gutierrez. Customer service is incredibly important to us, and I'm happy Tammi & Sam provided exceptional service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

R. Jose R.'s profile image
R. Jose R. 
on Birdeye

3 years ago

Tammi, son las personas como tú por las que me siento orgulloso de ser americano. Gracias. 13 years more! 

Business response:

Gracias por compartir su experiencia, R. Jose. Tu recomendación como cliente significa mucho para nosotros. No dude en comunicarse si necesita algo más. Ashley R., Gerente de redes sociales 

Kristian C.'s profile image
Kristian C. 
on Birdeye

3 years ago

Tammi the sales rep is amazing! Alert 360 has done 7 of our properties and they have all done turned out amazing! Raymond and Quinton out of the Houston are the best installers they have and do an amazing job and will stay until the job is done no matter how large the project they did a 6,000 sq ft 13 camera install in one day including garage door openers for four garage doors installed all the automated lock systems and left everything spotless like they were never even there!!! I can’t say how happy we have been with ther... read more

Business response:

Thank you for sharing your experience, Kristian Cabezas. Customer service is incredibly important to us, and I'm happy Tammi, Raymond & Quinton provided exceptional service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

MORRIS P.'s profile image
MORRIS P. 
on Birdeye

3 years ago

The service great technician did a good job and I’ll look at my camera I should’ve been had this done thanks I appreciate your Business 

Business response:

Thank you for sharing your experience, Morris Pipkins. Customer service is incredibly important to us, and I'm happy your tech provided exceptional service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

TRESA M.'s profile image
TRESA M. 
on Birdeye

4 years ago

My Tech was fabulous. He removed his boots upon entering my home as he introduced himself. He went straight to work without hesitation. As he worked, he extended casual and polite conversation and answered the few questions that I had. He seems to he a honest man and I am very appreciative of his professionalism and his warm, non-intimidating demeanor. If I ever need the assistance of a tech again, please send him...he says that this is his area so that shouldn't be a problem. 

Business response:

Thank you for sharing your experience, Tresa Magee. Customer service is incredibly important to us, and I'm happy your tech provided exceptional service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Frequently asked questions about Alert 360 Home & Business Security Houston

How is Alert 360 Home & Business Security Houston rated?

Alert 360 Home & Business Security Houston has a 4.9 star rating with 1,514 reviews. 

When is Alert 360 Home & Business Security Houston open?

Alert 360 Home & Business Security Houston is open now. It is open 24/7.