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7845 North Robinson Ave, Suite H3, Oklahoma City, OK, 73116, United States
Get directionsWhy does my bill go up without notice! This is not right!!
Business response:
Good morning Neal, We notify all customers of any pricing change via postcard at least 3-4 months before the change takes affect. I have sent you a private message to ensure we have the correct mailing address on file. I apologize for any inconvenience this may have caused. Best, Ashley R., Social Media Manager
Check reviews elsewhere. After jumping through hoops to terminate my account with CSG, at the END OF ITS TERM, including both written and phone notices, they continue to draw money from our bank account. Worse yet, there are many reviews online that show they do this to many customers after the accounts are closed. Please consider filing complaints with the Federal Trade commission, and consumer division of the Texas State Attorneys General Office, or this dishonest company will continue to steal money from customers.
Business response:
Good afternoon Peter, It was our pleasure to speak with you today and we’re glad we were able to resolve this issue for you. As we discussed over the phone, this was an error on our part and we sincerely regret any inconvenience we may have caused. This error has now been corrected and a refund has been applied. Thank you for bringing this to our attention and we hope to serve you again in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Oklahoma City has a 4.9 star rating with 1,809 reviews.
Alert 360 Home & Business Security Oklahoma City is open now. It is open 24/7.