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Alert 360 Home & Business Security Wichita

4.9

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625 South Anna Street, Wichita, KS, 67209, United States

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4.92,278 reviews
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Jay S's profile image
Jay S 
3 years ago

Darryl **** was the tech, he was knowledgeable, kind and respectful. Took his time to explain the whole system and answer my million questions patiently. 

Business response:

Thank you for sharing your experience, ***. Customer service is incredibly important to us, and I'm happy Darryl provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

George S.'s profile image
George S. 
3 years ago

Greg was fast and direct, resolved my issue in 60 minutes - reset my cameras to pair with my new ISP - Fidium,,,, gts 

Business response:

Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy Greg provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Susan J's profile image
Susan J 
3 years ago

Our tech guy arrived bright and early. Was courteous and efficient. He got wvwrything back up running in no time at all. Happy with the service provided. 

Business response:

Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Enrique B's profile image
Enrique B 
3 years ago

I love Alert 360 overall for their home security system and especially for their great and professional service. Today was the best example when one of their employees, Chad, came over to fix some issues. Chad was extremely helpful with a great personality. He got everything fixed and replaced. He took the time to explained everything that he did. I love the fact that Alert 360 is a people oriented company! 

Business response:

Thank you for sharing your experience, *******. Customer service is incredibly important to us, and I'm happy Chad provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Paul J's profile image
Paul J 
3 years ago

Jacob did a great job. Explained what he was seeing, and what he thought was the best course of action. Glad we use Alert 360! 

Business response:

Thank you for sharing your experience, *****Customer service is incredibly important to us, and I'm happy Jacob provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Sheila M's profile image
Sheila M 
3 years ago

Jacob was the technician today. He texted ahead of time, came when he said he would, was very nice and efficient. In no time he had resolved the problem. I had a time to hold open from 1-5, but when I called the office to say I could not be home until 2:00 they gladly accomodated me. This company has been a breath of fresh air in their customer service, in a time when customer service is often an elusive quality if it even exists. 

Business response:

Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy Jacob provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Shawnda C.'s profile image
Shawnda C. 
3 years ago

Alert 360 customer service, IT department, sales representative and Technicians have been smooth sailing. Alert 360 and their team are professional, courteous, prompt, knowledgeable and helpful. System is designed for easy touch screen access, with larger text/option buttons. I highly recommend ALERT 360 for home or commercial security for peace of mind and safety! Satisfied Customer, ******* ******** 

Business response:

Thank you for sharing your experience, ******** Customer service is incredibly important to us, and I'm happy the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Teresa M's profile image
Teresa M 
3 years ago

Our technical support person was patient, timely, thorough, and professional. 

Business response:

Thank you for sharing your experience, *******Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

David B's profile image
David B 
3 years ago

Alert 360 has great technicians and support staff ! Monitoring Center provides great service too! We’ve been customers 20+ years and will continue. Alert 360 is the Best!! 

Business response:

Thank you for sharing your experience, ******Customer service is incredibly important to us, and I'm happy the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Frequently asked questions about Alert 360 Home & Business Security Wichita

How is Alert 360 Home & Business Security Wichita rated?

Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,278 reviews. 

When is Alert 360 Home & Business Security Wichita open?

Alert 360 Home & Business Security Wichita is open now. It is open 24/7.