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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsTechnician was extremely knowledgeable, helpful and polite. Management great to deal with. State of the art system at a fair price.
Business response:
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Service was great by both gentlemen that went over my system. Very courteous and polite. Thank them both.
Business response:
Thank you for your review, ***. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Great job...replaced two smoke detectors tested and installed. Neat and clean.
Business response:
Thank you for your review, ****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Installer was knowledgeable and professional. It was an easy in and out fix. Company adjusted the fee as service call was about 15 minutes. I appreciated that!!
Business response:
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Very helpful and courteous, got our problems corrected and we are very thankful to have things working again.
Business response:
Thank you for your review, ******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
The technician arrived in the window of scheduled arrival. He was able to find the root cause of the problem within minutes of his arrival and fix it. He also tested the entire system for effectiveness before he left. As a result, I am confident that we now have a reliable system protecting our home again.
Business response:
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
They came out for a service call and fixed the problem immediately then checked the rest of the system and found that there was a software update available and did that too.
Business response:
Thank you for your review, ******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Tina was able to fix the camera and reset all. Very happy with her customer service.
Business response:
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Tina provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
David did an excellent job replacing the battery to our alarm. In addition, he demonstrated how to remove the cover so we could replace the batteries ourselves. The tech department representative gave me very different directions which prompted the need for a service call.
Business response:
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy David provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
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