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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsService technician Angel did a great job getting our system back on track! He was courteous, knowledgeable and was very informative. A great representative of the Alert360 company!
Business response:
Thank you for sharing your experience, Rachel. Customer service is incredibly important to us, and I'm happy Angel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Our service guy, Chad was great! He arrived early. He has years of experience, he was nice, professional, you could tell he took pride in his work. He's definitely the best tech we have had from Alert360.
Business response:
Thank you for sharing your experience, Judy. Customer service is incredibly important to us, and I'm happy Chad provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Representative was knowledgeable and cordial, and resolved our issues very quickly. He also suggested several enhancements that we will seriously consider to make the system more comprehensive.
Business response:
Thank you for sharing your experience, Richard. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert360 is there when I need them. Their technician is very helpful and knowledgeable and friendly. They come when they say they will. We have never had a problem with them. We are in our 80's so they explain things so I can understand. I am very happy with this company.
Business response:
Thank you for sharing your experience, Karin. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Service person was awesome during an upgrade of my system. I am very pleased with this company I have had as my alarm monitoring for many years. I feel valued as a long term customer.
Business response:
Thank you for sharing your experience, Liz. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great service, very efficient and professional! The technician came early in his time slot and resolved the issue within a few minutes.
Business response:
Thank you for sharing your experience, Rose. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I reached out to Alert 360 after having been ghosted by ***. Alert 360'scustomer service was amazing. Julie was my representative. She put together a great package which I promptly agreed to. They came out as scheduled and everything was done professionally. Chad, my technician, explained everything to me in a very user friendly manner. I would definitely recommend Alert 360. They basically rescued me after a nightmarish experience with ***.
Business response:
Thank you for sharing your experience, Carla. Customer service is incredibly important to us, and I'm happy both Julie & Chad provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Tech was friendly knowledgeable and timely. He was prompt was able to fix all of my issues.
Business response:
Thank you for sharing your experience, Terry. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Professional excellent customer service. Technician Sal very knowledgeable solved all issues.
Business response:
Thank you for sharing your experience, Cyntheia. Customer service is incredibly important to us, and I'm happy Sal provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.