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Alert 360 Home & Business Security Wichita

4.9

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625 South Anna Street, Wichita, KS, 67209, United States

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4.92,278 reviews
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David F's profile image
David F 
3 years ago

The technician arrived in the window of scheduled arrival. He was able to find the root cause of the problem within minutes of his arrival and fix it. He also tested the entire system for effectiveness before he left. As a result, I am confident that we now have a reliable system protecting our home again. 

Business response:

Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Martha M's profile image
Martha M 
3 years ago

They came out for a service call and fixed the problem immediately then checked the rest of the system and found that there was a software update available and did that too. 

Business response:

Thank you for your review, ******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Cindy A's profile image
Cindy A 
3 years ago

Tina was able to fix the camera and reset all. Very happy with her customer service. 

Business response:

Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Tina provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Dianne H's profile image
Dianne H 
3 years ago

David did an excellent job replacing the battery to our alarm. In addition, he demonstrated how to remove the cover so we could replace the batteries ourselves. The tech department representative gave me very different directions which prompted the need for a service call. 

Business response:

Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy David provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Tony H's profile image
Tony H 
3 years ago

My installer was incredibly patient !!! Took his time getting the job done!!! I appreciated him & alert 360!!! 

Business response:

Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Alice H's profile image
Alice H 
3 years ago

Very good work, on time , very knowledgeable, work was very good, tech was very knowledgeable, good job. 

Business response:

Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Gail B's profile image
Gail B 
3 years ago

He was very professional and very polite. The technician explained everything. 

Business response:

Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Lisa P's profile image
Lisa P 
3 years ago

Steve was amazing. Quickly fixed our alarm system and took time to refresh my husband and me on several things with our keypad. We have some future needs and I hope Steve comes back to help us. Thank you Steve. 

Business response:

Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy Steve provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Tracey G's profile image
Tracey G 
3 years ago

Eric the technician took his time until he got the results he needed. He's is the very best person ever. Thank 360 for ERIC. 

Business response:

Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy Eric provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Frequently asked questions about Alert 360 Home & Business Security Wichita

How is Alert 360 Home & Business Security Wichita rated?

Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,278 reviews. 

When is Alert 360 Home & Business Security Wichita open?

Alert 360 Home & Business Security Wichita is open now. It is open 24/7.