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All About Plumbing - Mills River
- Mills River, NC
About this business
All About Plumbing & Septic is a plumbing company that has been servicing this area since 2011. We serve the Henderson County, Buncombe County, Polk County, Haywood County, and Transylvania County area. We are dedicated to offering plumbing and septic services, as well as water heater and water filtration services. If you think that you need repairs for your garbage disposal or you are wanting your septic system pumped, our plumbing contractors are here for you! All About Plumbing & Septic is a proud family business with a... read more
Location details
5521 Old Haywood Rd, Ste 1, Mills River, NC, 28759, United States
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Technician Brandon worked quickly and kept us informed about our options as he did the work. He made a special effort to order the exact toilet we requested and worked efficiently again when he did the replacement. The only area of minor concern we had was that the special order took longer than expected (expected time was 1-2 weeks; it took longer than 2 weeks), and when we called to ask the status after two weeks, the office representative was rather snippy about the fact that SHE would call US when it came in. It was not ... read more
Business response:
Thank you for reviewing Brandon's recent plumbing service. I am so sorry that our customer service representative was "snippy" with you. There are times that we do forget to call the supply house to check on parts and it is a great reminder when the homeowner calls in to check on those parts. I really appreciate you doing that and I appreciate each and every customer that calls in. We have talked to our office staff and I can assure you this will not happen again. Each homeowner is very important to us and we want you to kno... read more
All About Plumbing & Septic and All About Heat & Air are both great companies to work with. They are timely, they are quick to respond, they are professional and efficient. Evan was knowledgeable, personable and professional and we were happy with his work. We highly recommend them!!
Business response:
Thank you so much for your kind words, [Member Name Removed] family. We really appreciate you taking the time out to share your experience with us. You will never be disappointed in our services. As a company we pride ourselves in only offering the most professional and best services in our industry. Thank you for trusting us with your home and if you ever need our services again don't hesitate to give us a call at anytime. We are available 24/7 with no service charges or overtime. Caleb Wilson, Operations Manager All About ... read more
Richard & Mike were my specialist in this situation and their service rendered were efficient, expeditiously done and highly approved by me, the homeowner. Try them, I recommend without hesitation! Total cost for me was $1,733 -- I did not do a comparison with any other company so I can't tell you if it is high or low but I can tell you how please I was with the service.
Business response:
Thank you for taking your time to review Richard and Mike's recent plumbing service. I am not surprised that your service was nothing short of exceptional. Richard and Mike as a team are unstoppable. There is no plumbing job too big or small for them to handle. If ever you need our help again don't hesitate to give us a call at anytime. We are always here to help. We also offer services in HVAC and Septic's. I really appreciate your business!! Caleb Wilson, Operations Manager
Positive, he can diagnose and fix problems. He knows his stuff. Negative, This plumber has a slick way of selling his services that are backed up with a set of agreements that are done by a really sharp lawyer. Here's what to expect. The "free estimate" is the first visit review of the problem NOT an estimate of the cost of repair. If you say No, the estimate is free. Otherwise, he collects a fee for the estimate. He gets into the repair listing parts and works needed and he presents you with an estimated repair cost. If you... read more
Business response:
Thank you for taking the time to write a review about our service visit. I really wish you had called first with any concerns as I feel we could have addressed your concerns in your review. As a company we do provide absolutely free estimates with no trip charge or service fee of any kind. Our technician did arrive to find that your tankless water heater unit was not working, but within the warranty period set by the manufacturer. If we had installed the unit the labor and parts would have been free. Since this unit was inst... read more
The guy was on time and very personable. Did a great job explaining what he was doing. Took before and after pictures of the tank. Great job.
Business response:
Thank you for taking your time to review our recent septic service. As a company we pride ourselves in only offering the best services in our industry. Our septic team is the best in the area and there isn't a job too big or small for them. I really appreciate you allowing us to service your septic system. If ever you have any issues don't hesitate to give us a call at anytime. We are always here to help. I really appreciate your kind words and your business!! Caleb Wilson, Operations Manager
Sump pump was installed in basement crawlspace. Outstanding job. Plumber arrived on time and was a professional the entire time. My crawlspace is completely dry! Great work!
Business response:
Thank you for taking your time to review Pete's recent plumbing service. A sump pump is a great way to remove rain water from a crawl space or basement area. With the rain we have been having the past two years a sump pump is a great preventative measure to avoid a major flood. I am so glad you chose our family company to help you with your plumbing needs. If ever you need our services again don't hesitate to give us a call at any time. We are always open. We also offer services in HVAC and septic systems. I really appreciat... read more
These guys worked hard, were prompt and professional. Simply the best service we could have asked for and high quality products to boot.
Business response:
Thank you for taking your time to review our recent HVAC and Plumbing services. I know I say this all the time, but we only offer the best services in our industries (Septic, Plumbing & HVAC). I am so happy to hear that we exceeded your expectations. If ever you have any concerns or questions don't hesitate to give us a call at anytime. We are always here. I really appreciate your business and your kind words!! Caleb Wilson, Operations Manager
Arrived on time. Worked fast. Replaced broken septic tank lid. Very pleased
Business response:
Thank you for taking your time to review our recent septic service. As a company we always pride ourselves in only offering [Member Information Removed] best services in our industry. Our septic division is [Member Information Removed] best in [Member Information Removed] area and takes pride in making sure your septic system is running [Member Information Removed] best way possible at [Member Information Removed] time of service. A small repair can save [Member Information Removed] septic system and it is our job to ensure ... read more
From now on we will ONLY call All About Plumbing for plumbing, well, septic and HVAC needs - all of it! The office staff, the owners and the crew were all top notch and professional. We had issues with our home warranty company and everyone at All About Plumbing went above and beyond for us. Evan is knowledgeable, personable and professional and did fantastic work on our well pump. We highly recommend them!!
Business response:
Thank you so much for your kind words, [Member Name Removed] family. We really appreciate you taking the time out to share your experience with us. You will never be disappointed in our services. As a company we pride ourselves in only offering the most professional and best services in our industry. Thank you for trusting us with your home and if you ever need our services again don't hesitate to give us a call at anytime. We are available 24/7 with no service charges or overtime. Caleb Wilson, Operations Manager All About ... read more
Frequently asked questions about All About Plumbing - Mills River
How is All About Plumbing - Mills River rated?
All About Plumbing - Mills River has a 5 star rating with 3,368 reviews.
When is All About Plumbing - Mills River open?
All About Plumbing - Mills River is open now. It is open 24/7.