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1015 W. Nursery Rd., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
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Did a good job, but confusion over the charge for the job. Was finally resolved.
They work by the hour so it seemed they could have worked faster. But they did a good job.
Efficient , friendly, took care to wrap everything
When research found this company had several negative review. They literally hung-up the phone on me.
Business response:
Kata, our team is dedicated to ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Warm regards, Jason Patterson Community Coordinator
They did not complete the move. Left at 5 :30 stating they cannot work past that time. They knew from the beginning how much furniture had. I complained to the manager Keon who stated he is the owner and one week later I have not gotten a response. The move cost me over $2500 and my family had to move the heavy furniture. I trusted them and they did not follow through with the move as expected when Inwas booking them. Be very careful!
I would never recommend All My Sons to move your furniture. They left three heavy items at the pick up location. I only discovered this after they left. Enormously stressful as the new buyers were closing and all items needed to be removed. They left a piece of wrapped artwork in the freight elevator ($$$) discovered , Thank God by my friend after we had left . The next day during delivery they DESTROYED my beautiful dining room table and couch. All four brass legs on the dining table were scratched and gouged. The L shaped ... read more
Business response:
Hi Sharon, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-971-2937, be sure to include your Customer ID (CID) reference Number or t... read more
Horrible experience. Please save yourself the stress and go elsewhere. The movers were 4.5 hours late, and the job took 2x as long as they said their typical 1 bedroom move was. Flat out lie. Of course, this made it twice as expensive too. I paid nearly $900 to move a 600 sq ft 1-bedroom 3 miles away (to note: with no bed, mattress, or TV). The movers themselves were fine, but the sales and scheduling team were disorganized and misleading. When I called and texted to get an update after they missed their arrival window, I... read more
Business response:
Sarah, we sincerely apologize for the stress and frustration caused by your recent move. The delays and miscommunication you experienced are unacceptable, and we understand how disruptive it was for your schedule. While we are glad to hear that the movers themselves were courteous, the disorganization from our sales and scheduling team clearly fell short of our standards. Please contact us at 844-971-2937 or email wecare@allmysons.com and include your Customer ID (CID) reference number or the phone number associated with you... read more
Took 3 movers 4 hours to pack up a 3 bedroom house with that was barely furnished. They were overheard saying how small the job was and proceeded to move as slow as humanly possible. If that wasn?t bad enough, they didn?t use any protective material while packing my 85 inch tv, just cardboard and plastic wrap. They only offered $150 for the damage. This move cost $1475 plus $800 for a new tv. These people are cheats, please take your business elsewhere.
Business response:
Thank you for your patience throughout the claims process Courtney. We regret to hear that the resolution provided hasn?t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions.
All My Sons Moving & Storage has a 4.6 star rating with 3,300 reviews.
All My Sons Moving & Storage is closed now. It will open at 8:00 a.m.