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3301 N 35th St, Lincoln, NE, 68504, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
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Bad experience all the way around - took longer than promised, had to call repeatedly for updates, gates don’t work, made huge mess in our yard.
They put an extremely expensive fence in for our neighbors. Here is our view of the fence. Rip off and poor work. we complained to our neighbor about it as we had agreed to pay for our part of the fence. And she says they refuse to get back to her. We have not paid the neighbor yet as I think they either need to fix our fence or give us a discount
Business response:
Hello Kelly, We’ve been in contact with your neighbor and have an appointment to clean and stain the fence this week. We are aware that the appearance of a property and its fence is important to both homeowners and neighbors, and we strive to provide a quality product and installation. This will be taken care of soon so that you and your neighbor can enjoy the new fence. Thank you, Jason Nitz Branch Manager
I called to schedule somebody to come look at my lawn. I believed I was talking with a different landscape company that I know and trust. As it turns out, American has been able to take the phone number of a different landscape company and is using it to steal business when people call. I was very very clear that I was calling for a specific person and asked for him by name. The woman I spoke with acted like I had the correct number and proceeded to say she would have someone call to schedule. She even said he wasn’t availab... read more
What an experience. Not a good experience in any way. Late starting the job, bad workmanship and not done according to our requirements. Here we are two months later and no caps on the posts and the gates need to be redone. We have called them numerous times and there has been no follow up on their part. We would not recommend this company to anyone.
So far we have had nothing but a horrible experience! Located in Ankeny, IA we have had fence post for 3 weeks now but no railings. We have been told numerous times that someone would be out to work on it, but no one has showed. If you are searching for a fence company I would highly recommend using a different company.
So far customer service is satisfactory, working in the industry I feel they could do much better at working with home owners, not just who's paying to have the fence put in but the neighbors also on what's going to happen, time frame, etc. The one main issue I have so far is NO notice (done out of respect I understand) of when a fence is going to be taken down in the residential areas. They need to be better at communicating with all home owners schedules, options, etc.
American Fence Company - Lincoln has a 4 star rating with 242 reviews.
American Fence Company - Lincoln is open now. It will close at 4:30 p.m.