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775 N. Main Street, Suite A, Pocatello, ID, 83204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have moved twice in last 2 years, and Sheli and her staff have been the fantastic to work with. Very much on top of everything and they do everything right the first time and promptly, unlike the mortgage company of our current home buyers. They keep you updated dailey or as things are happening so you are not guessing what is going on, and they notify you of each step and it's completion progress. Have highly recommended them to a couple of other people looking for houses! I give them 10 stars!
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Sheli was so amazing to work with! She was always on top of stuff and communicated so well. She worked fast and was very reliable! Would definitely recommend working with her!
Business response:
Thank you, Mallory! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
John was fantastic! He helped us with understanding our financial needs and made the whole process very easy and low stress.
Business response:
Thank you, Lacy! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
We recently worked with John VanOrden at American Pacific Mortgage and couldn’t be happier with the entire experience. From the very first conversation, John was incredibly knowledgeable, responsive, and genuinely invested in helping us achieve our homeownership goals. What really stood out was how helpful the whole team was — they handled everything for us, including all the paperwork and documentation, even though we weren’t using a realtor. John and his team walked us through every step, answered all our questions (no mat... read more
Business response:
Thank you so much for sharing the great feedback, Traviss. We really appreciate you taking the time to share your experience with us.
You can’t find a better loan officer than Dale, he truly cares about all of the people he works with. He always answers his phone when you call. Dale is salt of the earth and will always do the right thing to help a client.
Business response:
Thank you for the review and providing your feedback, Justiss!
Dale made the process so easy from start to finish!! Thank you
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
Working with Sheli for my mortgage as a first time homebuyer was the best decision! She was always available and quick to answer all of my questions and made the process so easy and smooth! I would recommend her to anyone looking to buy a house.
Business response:
Thank you for the great review, Hailey. We hope that you will consider us for any of your future home financing and mortgage needs.
Working with this Dale Hatcher was a great experience. The process was smooth, communication was clear, and he was fantastic to work with throughout. Highly recommend!
Business response:
Thank you for the 5-star review, Blanca. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Dale was available when I needed him and was knowledgeable throughout every step of the process.
Business response:
Thank you for the review and providing your feedback, Shannon!
American Pacific Mortgage (NMLS #1061736) has a 5 star rating with 429 reviews.
American Pacific Mortgage (NMLS #1061736) is closed now. It will open tomorrow at 9:00 a.m.