This profile has been claimed by the business owner or representative.
American Pacific Mortgage (NMLS #1522684)
- Mortgage Lenders
- Spokane, WA
About this business
Location details
1722 E Sprague Ave, Suite 208, Spokane, WA, 99202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wendi and her team always communicated where we were in every step made the whole process simple
Business response:
Thank you for the great review, Michael! We appreciate your business and look forward to assisting with your home financing needs in the future.
I cannot begin to express my admiration and appreciation for everything she did for us, getting into our Dream Home. Wendi was there with us all the way through the process, all the was to signing. The awesomest realtor by far.
Business response:
Thank you so much for the great review Randy! It was a pleasure being your Loan Officer & I am so happy for you & Cindy!!
By far the awsomest realtor and lady I've ever had the opportunity to work with. She took our situation with all of it's issues and made it work for, and stayed directly with us all the way to the finish line. We're now in our "Dream Home" thanks specifically to Wendi!
Business response:
Hi Randy, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Did not give us updates in a timely manner
I've had the worst experience I've ever encountered while working with Janice. I have bought several homes and she made the entire process 10x more stressful than I've ever experienced before. There were numerous times I seriously considered pulling out of it because of her. I had to make calls to her manager, who was able to help me a bit, but she was horrible. No on that has heard my story does not agree. As for my realtor and the bankers she knows, they will not be going with this company or referring them. I am n... read more
Business response:
Please accept our apologies for the negative experience you had. Your feedback is incredibly valuable to us and we will take your comments into consideration. Thank you for sharing your concerns.
Not well organized. Continually failed to include my agent.
45 day loan took over 90+ days. Lots of lies about when I would have approvals. Lack of communication. Lack of priority. Lack of competency for the process. Fourth home purchase that was nothing short of awful.
The communication was terrible. We wouldn’t be told that things were due until a couple days before closing which caused multiple extensions and almost cost us the house.
Janice was not very professional or helpful during our first process of purchasing a home. She would not respond to us, did not communicate when documents were necessary that almost led to us losing our house, and when she did communicate, she was not friendly or helpful. Any issues we had, she seemed to blame us despite us frequently being unable to reach her to ask what other documents were necessary. We were fortunate to have an excellent relator who was able to find ways to ensure we got the property.
Frequently asked questions about American Pacific Mortgage (NMLS #1522684)
How is American Pacific Mortgage (NMLS #1522684) rated?
American Pacific Mortgage (NMLS #1522684) has a 4.7 star rating with 170 reviews.
When is American Pacific Mortgage (NMLS #1522684) open?
American Pacific Mortgage (NMLS #1522684) is closed now. It will open at 9:00 a.m.