This profile has been claimed by the business owner or representative.
American Pacific Mortgage (NMLS #1522684)
- Mortgage Lenders
- Spokane, WA
About this business
Location details
1722 E Sprague Ave, Suite 208, Spokane, WA, 99202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wendi was very easy to work with and she went above and beyond in helping us through the process of purchasing our new home!
Business response:
Thank you so much Shirley! This means a lot to me! I hope you & Milton are getting settled & enjoying your new home & WA Life! 🏡
Janice was great. She was helpful and was able to answer any questions we had
Janice was very helpful with our loan process! She was available for tons of questions and estimating what we could afford over the weekend where we put in an offer. And the load worked out on time and as she estimated in the end.
Business response:
Thank you for the 5-star review, Cassandra. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
I am very happy that the process is complete! Janice was not great at explaining the process or answering my questions when they arose, she seemed to have very canned replies when a truthful, simple explanation was all that was needed. Thankfully my realtor was amazing and helped to bridge the gap! The app I had to download was not ever updated so that was not great but the sale was complete and that's all that truly matters! Thank you for helping make it happen!
Business response:
This is a disappointing review considering the time , effort & focus I spent on Melissa's purchase & feeling I answered questions timely with explanation. I explained early on to she & her agent the process with a chattel loan purchase is slower & can be hard to understand. Also noting the program we used was the option out of several. We appreciate that her realtor took an active part & I appreciate doing business with both of them.
You were very patient. You were easy to work with. You answered all my questions and helped me understand what was going on. When we buy a different house,you're the gal! Thanks Janice
Thank you Janice for your hard work and dedication.
Business response:
Thank you, Holla! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
Worked with Wendi for almost year to buy my family’s first home using the first time buyers program. She was determined to help us reach our goals no matter how scary the process got for me. Surprise then we found out we’re having a baby and she pushed even harder for us to get into a bigger home and we wouldn’t had been able to do it without her! Amazing lady right here! Thank you for all you did to help us Wendi!
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
I cannot say enough good things about Wendi Klien. I was recently looking for financing on a manufactured home. My bank referred me to Wendi for this type of loan. I felt she went above and beyond her job requirements. She was so pleasant to work with. Wendi is a real asset to American Pacific Mortgage.
Business response:
Thank you so much Ruth for the great review! It was great working with you & I hope you love your new home!
I just wanted to say THANK YOU, Wendi Klein! doe helping me to refinancing my home. She takes her time to keep me updates what is going the whole process on the refinance. She always keeps me informs what she needs from me and where or what is next steps. Also, is very profesoinal, freindly and very generous to me towards at end of the whole refinance, closing and signing documents. I appreciated all her hard work for helping me with everything. Yes, if anyone needs mortgage loan, or refinance, I would highly recomend We... read more
Business response:
Thank you, G! We appreciate your business and look forward to working with you again in the future.
Frequently asked questions about American Pacific Mortgage (NMLS #1522684)
How is American Pacific Mortgage (NMLS #1522684) rated?
American Pacific Mortgage (NMLS #1522684) has a 4.7 star rating with 170 reviews.
When is American Pacific Mortgage (NMLS #1522684) open?
American Pacific Mortgage (NMLS #1522684) is closed now. It will open at 9:00 a.m.