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3809 S General Bruce Dr., Suite 108, Temple, TX, 76502, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 6:00 p.m. to 8:00 a.m. | |
Wed | 6:00 p.m. to 8:00 a.m. | |
Thu | 6:00 p.m. to 8:00 a.m. | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
To be clear, I DO recommend this clinic for pet emergencies. On March 20, 2025, I greatly appreciated Dr. Kingstad before, during, and after the euthanasia of my Chihuahua. Likewise, I thank Cici for her front desk demeanor--compassionate, caring, and professional. Also, on May 4, 2025, sitting for several hours in the waiting room while holding my other Chihuahua, I observed various interactions from a different veterinarian toward several pet parents, and he earned my respect, too! However, an incident happened there th... read more
Just a horrible place to be. The environment with the front staff is just horrible. She falls asleep at the desk while patients are in the waiting area, and has no sympathy. The vet tech was great and nice but the front desk little girl needs to be gone before this place will ever compare to any other emergency vet clinic .
The worst service I’ve ever received in my life ! The doctor is so old and senile she keeps asking me the same questions over and over again… keeps looking at the wrong side of my dog and the wrong leg and keeps writing the wrong info down ! Brought my dog in for lumps that keep popping up on him and after a TWO HOUR wait and $130 bill all the doctor tells me is “you need to get this checked out” well DUH ! That’s WHY IM HERE !! I paid $130 just for her to send me somewhere else and not do ANYTHING!
poor service, apparently understaffed, only one vet, outrageous prices and when voicing concerns about it, "oh that's corporate" from 3 different employees. seems to be nothing but a scam, have 3 locations, one in Temple, one in Killeen, and one in Waco and these are the only places available for pet emergencies in central Texas area. certainly has a monopoly on things.
Business response:
Thank you for sharing your feedback, Susan. We apologize for any inconvenience you experienced during your visit. We strive to provide excellent service and are sorry to hear that we fell short of your expectations. We appreciate your concerns regarding pricing and staffing, and we will take them into consideration as we continue to improve our services. If you have any further questions or would like to discuss your experience in more detail, please feel free to reach out to us at (254) 231-3774.
I brought my dog in with a large collection of blood in his ear from a dogfight. I was told he needed to go into surgery and have a drain placed for $1600. I am low income and told them I only had $300. They said for $365 (I had to partially pay a utility bill), they would take the blood out with a needle without any pain filler. After taking all my money, I left with a protective collar and pain meds and antibiotics. The next day, it started to come back and today it was just like before. When I called back, they said... read more
DO NOT use their cremation services.
My wife spoke to Lucy on the phone late Friday night/early Saturday morning. Our 12 year old lab was having seizures in the middle of the night. Lucy was not kind or compassionate, but she did tell us what we needed to know: our visit at that hour would cost $145 minimum, it would go up to $200 after midnight, and they would not treat the dog anyway, so we were better of waiting for our regular vet to open on Monday. “Sounds like vestibular disease.” That’s what she told my distraught wife in a tone best described as “Why a... read more
So I’m just letting this be known. Thursday night I came here with my Abby girl she couldn’t breath, hacking cough,salivating, and very lethargic. Came in and saw Dr Travis, he was very nice as were the two vet techs there, got there at 6:30pm he did a brief exam of her, asked him to check her mouth because she acted like she couldn’t swallow and he barely opened her mouth said ok we need blood work, X-rays, etc. I said ok, I would do anything for her to be better. Left there around 9pm because they said everything was norma... read more
if your broke your animal has to suffer. they won't work with you on payments. all about the money.
Animal Emergency Center of Temple- Belton has a 4.5 star rating with 830 reviews.
Animal Emergency Center of Temple- Belton is open now. It will close tomorrow at 12:00 a.m.