Anthony & Sylvan Pools
About
Anthony & Sylvan Pools is America’s leading pool company with over 70 years of experience building inground pools for a variety of budgets all across America. We offer a Lifetime Structural Warranty on all the pools we build and are a BBB A+ Rated company. Anthony & Sylvan builds and installs inground pools and spas, and our expert staff can even create custom pool designs that work for every type of home. Turn your backyard into an oasis with beautiful pool and spa designs and other stunning features like pergolas, outdoor kitchens, sunken barbecue areas, brick ovens, fireplaces, and fire pits. We’ve been helping customers build their dream pool since 1946. Get started designing your dream
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- 517 Reviews4.9Google
- 223 Reviews4.9BirdEye
- 137 Reviews4.9Customer Lobby
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Recommended
Hugh F. on Customer Lobby
3 months ago
01/15/2020, 15:39 PM
Pool Renovation and Service
Anthony & Sylvan renovated and resurfaced our pool area two years ago and I continually use their service for opening and closing the pool. Their crew is very experienced and they know what they're doing. Interacting with their schedule team has also been a good experience.
Mary B. on Customer Lobby
3 months ago
01/13/2020, 11:32 AM
Very Satisfied
From the lady who scheduled to the confirmation to Keith doing all the work, I'm very satisfied. At one point, I wasn't gonna use Sylvan anymore and then the manager made it right, so I'm back to Sylvan. And I asked for Keith because he knows my pool and I liked the way he works, and I've never had a problem. So, they've been very accommodating. Keith opened it and closed it. He did a wonderful job. He checked to make sure that I had everything put where I requested, and I'm very happy.
As far as my 2019 experience, I was very happy. But in the past, it hasn't always been so great. Our pool is over 30 years old. They put it in when they were simply Sylvan, and Anthony was a separate company. In the beginning, we used to close it ourselves. And then, as we got older, my husband and I had them close it. We used to have a guy named Carlos and he was wonderful. Every time, we would always request Carlos, and he'd always come, and he'd always do a great job. But Carlos left Sylvan & Anthony and I had no idea why or where.
After that, the first guy that they sent out was Keith, who I was very happy with. But following that, I had a couple of other guys that I wasn't so happy with it. I didn't like the attitude of this one guy. But he did a fine job closing, so I had no real problem with his work. He came in late, he left, but he did the work. I also had somebody who did a terrible job, and the closing looked terrible. I had a lot of problems and then, Keith came out and did correct them. So I'm satisfied again.
Anthony & Sylvan always show up. My favorite thing is they send the technician that I've requested and that's very important. I scheduled the service for this year and the girl that I spoke with was wonderful. She scheduled it, and she knew that I like Keith to do the openings and closings. She made a note about it. She also gave me the time and date that I wanted. She was very pleasant, and she suggested a correct price for me. Anthony & Sylvan has opening and closing packages. In the past we always got the silver package, which included an open and close. This time, she suggested the gold package because it included the chemicals and it was cheaper to go with the gold package and have them bring the closing kit. So, she was great. I'm very happy with her. I've also talked to the manager and he has also been very accommodating.
The technician they've been sending out, Keith, is as nice as he can be. He's been doing it for a very long time, and he knows exactly what to do. If I had any questions on a part, he lets me know. If I need some parts, he goes and gets them. Before he leaves, he goes over the checklist with me and he lets me walk around with him to make sure that everything is put back where I requested that it be. And if it's not, he just moves it in the right place. So I'm very satisfied. Every time he opened or closed, the work has been done very well. Keith has another guy that comes with him and he is very good too.
HS on BirdEye
4 months ago
12/06/2019, 03:26 AM
A friend recommended Anthony & Sylvan. And I've used them since they digged out the pool and they've serviced it. They're very responsive whenever there's an issue. And they did a good job.
Hilda S. on Customer Lobby
4 months ago
12/06/2019, 00:27 AM
Very Responsive
A friend recommended Anthony & Sylvan. And I've used them since they digged out the pool and they've serviced it. They're very responsive whenever there's an issue. And they did a good job.
CK on BirdEye
4 months ago
12/05/2019, 18:28 PM
The people I've dealt with at Anthony & Sylvan have been very responsive. The company built our pool and they've been opening and closing it ever since.
Cheryl K. on Customer Lobby
4 months ago
12/05/2019, 00:59 AM
New Pool & Service
The people I've dealt with at Anthony & Sylvan have been very responsive. The company built our pool and they've been opening and closing it ever since.
CY on BirdEye
4 months ago
12/04/2019, 18:54 PM
Anthony & Sylvan installed our pool some years ago. And I've gone around to a number of different pool service providers and had to even come back to them. I've used Anthony & Sylvan for opening and closing, and I've moved up to even using the VIP service, which is weekly. I've had interaction with the office in Northern Virginia and I used to take my samples up to them and test them, and they gave me all the information in reference to what I needed to accomplish in adjusting my water balances. But right now, with the VIP service, they come out and do it on a weekly basis. I like Anthony & Sylvan's service guys. They're willing to explain what's going on, they're willing to say what they're doing, and they're willing to tell me if I needed to work on something.
Chet Y. on Customer Lobby
4 months ago
12/04/2019, 14:13 PM
VIP Pool Service
Anthony & Sylvan installed our pool some years ago. And I've gone around to a number of different pool service providers and had to even come back to them. I've used Anthony & Sylvan for opening and closing, and I've moved up to even using the VIP service, which is weekly. I've had interaction with the office in Northern Virginia and I used to take my samples up to them and test them, and they gave me all the information in reference to what I needed to accomplish in adjusting my water balances. But right now, with the VIP service, they come out and do it on a weekly basis. I like Anthony & Sylvan's service guys. They're willing to explain what's going on, they're willing to say what they're doing, and they're willing to tell me if I needed to work on something.
PF on BirdEye
4 months ago
11/26/2019, 21:19 PM
Anthony & Sylvan has good service. We moved into our home in 2015. It had a pool and I didn't know anything about how to take care of pools. So, I looked into Yellow Pages for one of the nearest branches of pool care and Anthony & Sylvan was there. I gave them a call and we've had this relationship ever since. I use them for opening and closing the pool. Anthony & Sylvan has good retention of staffs, so I see the same people year after year. It developed a good communication and good customer-contractor relationship there.
The service guys do great work and describe their work step by step to me so I know what they're doing. Also, over the phone to schedule, the reps are very accommodating to my schedule and time availability. The service guys show up within the prescribed time that they promised. They take their time. They don't rush through it. If they see any kind of issue or problem, they expedite then and there, which is nice. They don't reschedule the service call. So, it's a good service. This year, they opened the pool season and there was just a small issue with the heater that turned on and turned off. We opened it up and there was a snake in there, and the service guy didn't freak out. He kinda scared the snake away, which was non-poisonous. I highly recommend Anthony & Sylvan.